Conference Assistant; Porter

Conference Assistant (Porter)

Join to apply for the CONFERENCE ASSISTANT (PORTER) role at Compass Group USA
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Salary: $22.50 - $23.27 / hour

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning, and conference center management. It is distinct from recruitment agencies and does not engage in temporary contracts Rapport is committed to fostering long‑term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, offering individual training and development programs and encouraging ambassadors to become the best they can be throughout their careers.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job—it’s a meaningful career.

Job Summary The Conference Assistant (Porter) is responsible for establishing a warm, welcoming, and professional atmosphere for all Employees, Clients, Executives, and guests. The individual in this role will be responsible for delivering the highest standards of service consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.

• Liaise with Rapport Director and Coordinator to complete conference room setups to agreed specifications.
• Ensure all meeting rooms that are being used are cleaned and reset by adjusting all chairs to consistent height.
• Reset all conference rooms and public space the following day according to daily set‑up sheets.
• Liaise with FM Supplier to move/store furniture from storage as needed for meeting preparation.
• Deliver materials for meeting/training to meeting rooms prior to the start of the event.
• Provide exceptional internal and external workplace experience.
• Liaise with FM Supplier to ensure the cleanliness of all conference rooms and auditorium.
• Collaborate and interact effectively with all other departments.
• Effectively resolve amenities‑related issues to enhance the user experience.
• Perform other duties as assigned.

• Proficient in Microsoft Office Suite.
• Working knowledge of audio‑visual equipment highly desirable.
• Highly punctual, responsible, and reliable.
• Excellent customer service and organizational skills.
• Ability to work well independently and under pressure in a fast‑paced corporate environment.
• Maintain a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one’s job domain.
• Strong written and verbal communication skills.
• Must be able to lift 50‑100 lbs. comfortably and safely.

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA.

to learn more about the Compass Story.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Rapport maintains a drug‑free workplace.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely,  for paid time off benefits information.

Req : 1481682