Accounts Receivable Specialist

Accounts Receivable Specialist

Job Location:

Austin, TX – Barton Creek Resort & Spa, Omni Hotels & Resorts

Barton Creek Resort & Spa’s success is due to its dedicated, intelligent, and self‑motivated team of associates who work together to maintain the company’s high standards. If you would like to be part of an environment where teamwork is emphasized and individual excellence is encouraged, this is the place for you.

Omni Barton Creek Resort & Spa offers a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.

Omni Hotels & Resorts is seeking an Accounts Receivable Specialist for the beautiful Barton Creek Resort & Spa. If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company, you will love working with Omni!

We are proud to announce we ranked among the best resorts in Texas:
Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World’s Best Awards 2024.

We are seeking a detail‑oriented and organized Accounts Receivable Specialist to join our team. The ideal candidate will play a crucial role in ensuring accurate and efficient financial operations, with a focus on managing billing, resolving account discrepancies, and maintaining strong communication with internal and external stakeholders. This position is ideal for someone with prior accounting or hotel experience and strong computer proficiency.

• Manage and resolve accounts with outstanding balances during the check‑out process.
• Ensure all billings are prepared accurately and include appropriate supporting documentation for all charges.
• Audit banquet and miscellaneous charges posted to master accounts for precision.
• Review city ledger edits to verify billing information, addresses, phone numbers, and backup documentation, ensuring accuracy before daily statements are processed.
• Maintain a comprehensive billing control log for all invoices, detailing account names, numbers, and billing dates.
• Execute daily accounts receivable transfers to corporate accounting systems.
• Post group checks and payments promptly and accurately.
• Handle all customer billing inquiries in a timely and professional manner.
• Ensure follow‑up calls are made to major accounts within 10 days of bill mailing.
• Organize and maintain records for completed customer service tasks and correspondence.
• Communicate with customers, corporate offices, and owners regarding billing concerns.
• Attend pre‑conference meetings to gather and follow special billing instructions.
• Collaborate with all departments to maintain open communication and resolve issues effectively.

• High school diploma or equivalent required.
• Additional education in accounting or finance is a plus.
• Previous experience in hotel operations or accounts receivable/accounting roles is highly preferred.
• Proficient in Microsoft Excel, Outlook, and general computer systems.
• Strong communication skills, capable of engaging effectively with both internal teams and external clients.
• Demonstrated ability to manage multiple tasks, meet deadlines, and maintain accuracy under pressure.
• Availability to work Monday through Friday on a consistent schedule.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available via the following links: EEOC is the Law Poster and the OFCCP’s Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applica