Learning Experiences Coordinator

Learning Experiences Coordinator - Corporate Office (Austin, MN)

To save time applying, Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this position at this time.

Relocation is not eligible for this role.

• Applicants must not now, or at any time in the future, require employer sponsorship for a work visa.
• Applicants must be authorized to work in the United States for any employer.

• Coordinates approximately 125 enterprise-wide, learning opportunities. Provides onsite support and execution in 35 (28%) weeklong, in-person events per year.
• Supports a talent development team of 15 team members, responsible for the development of 20,000 team members.

This position aligns with the Talent Development function for Hormel Foods Corporation, which is a part of the corporate Human Resources organization. The Talent Development team oversees vital talent management, development, and organizational change processes, programs, and services designed to develop and enhance the skills of our team members. In addition, this role works closely with multiple stakeholders to ensure the successful delivery, operations, analysis, and sustainment of talent, learning, and organizational development programs.

The role is vital to ensure that learning participants have an exceptional experience.

This individual contributor role reports to the Learning and Talent Development Manager.

The Learning Experiences Coordinator fosters a learning culture by delivering experiences and solutions, making learning, professional growth, and organization transformation possible for the entire enterprise. The incumbent adds value by consulting stakeholders on effective solutions to strengthen our program planning, management, and execution (including coordinating all logistical requirements). The ability to anticipate challenges and proactively manage solutions is crucial.

• Collaborates with talent development leaders to coordinate activities for training programs for all delivery modes (such as virtual, in-person in Austin MN, or i-person at external locations), including arranging necessary resources, executing program marketing and communication plan tasks, and creating and preparing program materials, handouts, and other items essential to the learning experience
• Organizes travel, entertainment, and meals for programs as needed
• Identifies opportunities to eliminate waste and optimize processes related to program execution
• Proactively anticipate issues that impact participant’s event experiences to support resolution
• Collaborates with talent development stakeholders to improve team member learning experiences and strengthens vendor relationships by applying continuous improvement opportunities to talent development processes

The Learning Coordinator ensures the successful operations of all talent development functions by coordinating several critical processes.

• Coordinates all purchase orders, invoices, contracts, and vendor management
• Actively monitors program registration and communicates program opportunities through multiple talent development communication systems
• Manages and assigns facilitator-led learning opportunities in the learning management system
• Generates reports, completion metrics, survey results, and participation dashboards for analytics of learner experiences
• Administrates and updates the learning management system for participant completion management
• Resolves, monitors, and responds to learner inquiries and provides timely, user-centered assistance via email, chat, ticketing systems, or help queues
• Troubleshoots and resolves common learner challenges (access issues, navigation, content playback, pre-work confusion, etc.)
• Acts as a back-up administrator for the talent development tech stack
• Supports level 2 and level 3 learning assessments via pre-event and post-event communications at the direction of program leaders on objectives, skill coaching and learning follow-up tasks
• Completes…