Advisor, Export Plant Quality Mercedes-Benz LLC Vehicle Preparation Center, Brunswick, GA

Tasks

About Us

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top‑notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.

Job Overview

MBUSA Finished Vehicles/Customs Department is responsible for the management of export operations at all outbound ports in the USA for vehicles owned by MBUSA that were produced by affiliate(s) owned by MBAG in the USA.

This position is responsible for supporting Manager - Export Operations with all day‑to‑day export operations activities regarding vehicles from the time the vehicles are released to rail and until the vehicles are exported outside of the USA. This position is responsible for tracking day‑to‑day operations for all rail, port operations, vehicle movement, and vehicle quality processes. The position must ensure the export operations are done in the most cost and operationally efficient manner in order to achieve MBAG’s export objectives.

The position oversees the plant and transportation‑related quality of export operations and is the quality specialist between MBUSI and MBUSA’s Vehicle Operations team who oversees all export operations. This individual will identify root cause of quality issues and test highly technical work instructions to repair and improve the quality of the vehicles handled by export operations. This position will obtain input and advice from the plant to address non‑transportation quality issues of the vehicles prior to departure from the USA.

This position is responsible for determining, developing documents and assuring implementation of all quality processes, tools, and controls to address issues in accordance with the applicable Mercedes-Benz quality standards and processes.

• Oversee MBUSA/MBUSI vehicle inspection processes to ensure adherence to Mercedes Benz quality standards.
• Manage reporting and documentation to track inspection findings and provide actionable feedback to internal and external stakeholders.
• Work alongside Mercedes-Benz and third party inspection teams onsite and offsite the Brunswick port.
• Perform continuous on floor observation and communicate quality and transportation damage as identified.
• Participate in daily and weekly onsite/online meetings to review quality and transportation topics.

• Conduct vehicle and process audits throughout export operations using assigned manpower resources.
• Perform direct audits of port inspection processes and third party operational workflows.
• Ensure all audits are documented, tracked, and available for reference or presentation at any time.
• Implement continuous auditing practices to confirm operations meet or exceed Mercedes Benz standards.

• Manage verbal and written communications with Quality Management teams and MBUSA supported by evidential data.
• Analyzed feedback from transportation colleagues, the Tuscaloosa plant, and global markets. Consolidated insights into clear, professional reports for effective communication and decision making.
• Identify damage causes, trends, and quality patterns while providing recommended solutions and corrective actions.

• Oversee repair quality and ensure all work meets Mercedes Benz standards.
• Maintain continuous communication with body shop operations regarding quality concerns.
• Ensure third party repair providers remain compliant and utilize current documentation and work instructions.
• Serve as final quality approval authority before vehicles are released to market.

• Oversee and manage 4 - 8 direct team members.
• Create work schedules and assign daily tasks based on operational needs.
• Ensure team compliance with operational and quality standards.
• Optimize workforce utilization to support daily operational demands.

• Coordinate parts ordering ensuring order accuracy and…