Application Engineer

The objective of this position is to drive growth in sales of Motor Controls Products. This position will provide support to WWE Staff as well as customers in the areas of Motor Control Products including Variable Frequency Drives, Soft Starters, Across the Line Starter Packages, and General Purpose Controls. The Application Engineer will also support Product Management for assigned duties. Strong communication skills are required as this position will be working with customers with varying skill levels.

• Act as a Subject Matter Expert for Motor Controls, including Variable Frequency Drives and Soft Starters.
• Support the sales team with customer presentations and demonstrations by serving as the product expert. Act as a key part of closing new business.
• Support customers with the commissioning of drives and soft starters. This will include over the phone and on-site visits.
• Provide technical expertise in support of the sales team, sales channel, product engineering, R&D and our end customers.
• Support Product Management in the release and implementation of new products, maintenance of existing product lines.
• Assist Technical Support with troubleshooting assistance for difficult problems. This will include over the phone and on-site visits.
• Periodic after-hours phone support as needed.
• Participate in product training sessions at channel partner sites, customer sites, and regional locations.
• Be a resource to Inside and Outside Sales personnel for any technical or product information that might facilitate sales of Motor Control products.
• Work with management regarding customer trends and product topics to ensure proper offering of Motor Control products.
• Work with Technical Support group to improve access to relevant information and product knowledge to all parties.
• Assist department with documentation and organization of department files and information.
• Be proficient in all WWE computer tools.
• Assist in defining other needs in the Support / Service Departments for Motor Controls topics.
• Additional duties may be assigned.

• 5+ years of practical experience with Variable Frequency Drives, Soft starters, and other Motor Control products. Bachelors or Associates degree in field preferred.
• A working knowledge of the proper specification of Variable Frequency Drives and Soft starters in an industrial application.
• Previous experience responding to common inquiries or complaints from customers.
• Strong people skills and experience working in a team environment.
• Candidates should be self-motivated, driven for success, and improvement oriented.

Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

EOE Minorities/Females/Disabled/Protected Veterans Drug-Free/Tobacco-Free Workplace