Supervisor Environmental Services Nights

Supervisor Environmental Services - Full Time - Nights

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How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Night (United States of America)

11p-7:30 am, Monday - Friday and every other weekend, Holidays rotations. Great Benefits!

The Supervisor Environmental Services (EVS) functions under the direction of the Manager/Director of the Environmental Services Department. This individual is responsible for planning, organizing, scheduling and supervising department activities carried out each shift to ensure the facilities appearance creates a great first impression by maintaining compliance with regulatory, System and department policies. This individual will continuously make rounds of the campus to determine special assignments and/or project work needs, to ensure all employees are completing all daily work assignments positively impacting infection prevention protocols.

In addition, this leader is responsible for staff evaluations, interviewing, training, developing and corrective actions.

• Provides strong support and effective leadership by coordinating and integrating services within department, with other departments and with the hospitals primary function.
• Meets departmental and facility goals.
• Provides ongoing feedback to team members, including reward, recognition, counseling, and coaching.
• Completes midyear and annual evaluations of team members.
• Conducts huddles and/or team meetings.
• Completes all tasks assigned by manager and works alongside with EVS technicians.
• Performs team member competencies.
• Performs other duties as assigned.

• Plans, schedules, oversees and continuously monitors quality and quantity of daily assignments and activity of team, and redirects as required.
• Inspects, corrects, coaches and provides one-on-one competency, development and training of staff.
• Maintains Wellstar Health System standards.
• Supports department PI projects and participates in multi-disciplinary inter-departmental PI projects and activities.

• Practices and ensures the consistent use of AIDET scripting.
• Understands and supports all patient and internal/external customer satisfaction measuring tools.
• Uses appropriate interpersonal skills to effectively perform Service Recovery.
• Expected Performance, Behaviors and Results:
• Creates first impressions, memorable moments and impressions that fulfill the expressed and unexpressed wishes and needs of patients and family members.
• Values patients and family members as partners in their care.
• Has world-class processes in place.
• Focuses on constant innovation and creating improvements.
• Celebrates our diversity with sensitivity and understanding.
• Embraces the idea that we are all owners of our health System.

• Responsible for effective and efficient use and disposal of supplies and equipment.
• Follows all regulatory requirements for proper waste transporting and disposal.
• Ensures proper use and care of equipment.

Performs other duties as assigned. Complies with all Well Star Health System policies, standards of work, and code of conduct.

• High School Diploma General or GED General

• All certifications are required upon hire unless otherwise stated.

• CHEST preferred (Certified Healthcare Environmental Services Technician)

• Minimum 1 year experience as lead or coordinator role in housekeeping/environmental services in the Healthcare, Hospitality or Class A Commercial field. In lieu of lead or coordinator experience, 2 years of experience in a staff level housekeeping/environmental services role in Healthcare, Hospitality or Class A Commercial field will be considered.
• Ability to train, lead, motivate and supervise personnel.
• Ability to communicate both written and oral, with a diverse employee group and all levels of management.
• Ability to demonstrate compliance with Wellstar/Department policies and procedures as well as all regulatory requirements.
• Ability to train employees on all cleaning equipment.
• Computer skills to include:
  Microsoft Office (Outlook, Word & Excel).
• Ability to understand or experience with handling and monitoring material safety compliance/hazardous materials.
• Understand OSHA compliance in a healthcare/commercial field.
• Able to use and teach proper customer service scripting; ordering supplies and linen to par levels; familiar with floor cleaning and maintenance equipment;…