Clinical Administrative Assistant; Oncology Medical Clinic, Kennestone Hospital Campus

Overview

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift: Day (United States of America)

Job Summary: Functions under the direction of the Manager or Supervisor and may support multiple department leaders. He/she is responsible for performing a wide variety of administrative duties and functions requiring independent judgment, ingenuity and initiative. He/she assists the business functions of the Departments including maintenance of stats, data collection and analysis. The Clinical Administrative Assistant is able to independently perform job functions and maintain information of a confidential nature.

Core qualifications include: attention to detail, exceptional organizational skills, ability to maintain confidentiality, teamwork, ability to multi-task, and ability to function effectively in a fast-paced environment.

• Provide specialized administrative support for Physicians, APPs, and clinical staff.
• Maintain physicians' patient schedules and meetings, keep physicians on track, and provide reminders about upcoming events or barriers.
• Request and send patient medical records and follow up on requests.
• Scan all required records into the EMR.
• Assist APP and clinical staff with appropriate requests to maintain patient flow through the clinic.
• Route telephone calls from patients, physicians, or other healthcare providers/facilities appropriately.
• Review and assist with orders in EPIC/BEACON and assist with obtaining any required information for the provider.
• Submit and follow up on tissue testing to outside sources.
• Prepare the patient schedule for the providers for the next day.
• Transcribe dictation and operate office equipment as needed.
• Demonstrate and maintain patient confidentiality.
• Translate and maintain skills to read medical orders.
• Other duties as assigned.
• Support department activities, including creating and maintaining spreadsheets for tracking data, information requests, and supplies.
• Manage confidential documents in accordance with policies and procedures.
• Participate in department meetings, committees and events.
• Compile financial and statistical data and reports as assigned.
• Review and monitor Clinical Administrative Assistant order transcription, reminder screens, scanning, and missing diagnostic and pathology reports.
• Provide training of AA duties and medical records requests.
• Coordinate inbound/outbound specimens, authorization and referral WQ management.
• Sort and distribute daily mail.
• Other duties as assigned. Complies with all Wellstar Health System policies, standards of work, and code of conduct.

• High School Diploma General or GED General
• Bachelors Other-Preferred

All certifications are required upon hire unless otherwise stated.

Minimum 3 years front office and hospital experience required or Office coordinator supporting a physicians office preferred.

• Effective communication skills including telephone, verbal communication, email and written.
• Effective interpersonal relationship skills.
• Calendar management, strong organization and coordination skills.
• Skill in computer applications and in gathering and reporting information.
• Ability to handle multiple projects simultaneously and set priorities.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to work under pressure, communicate and present information.
• Ability to read, interpret, and apply hospital and department policies and procedures.
• Ability to identify problems, organize and analyze information.
• Ability to establish priorities and coordinate work activities.
• Working knowledge of basic Medical Terminology.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.