Team Lead, Management

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Title: Team Lead – Contract Logistics (Full Time)
Location: Aurora, IL

• Department:
  Admin Corporate Ops Safety Training
• FLSA Status:
  Exempt, Non-Exempt
• Job Status: F/T, P/T, Temporary
• Travel Required:
  
  0%
• Reports To:
  
  Supervisor
• Direct Reports:
  None
• System
  
  Job Title:
  
  Team Lead (TLD-03)

The Team Lead has general responsibility for coordinating and overseeing all operational activities assigned to them daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.

As part of the DSV team, Associates are expected to meet company objectives in performance, safety, and quality. Associates must comply with all corporate and site‑specific policies.

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist in forklift operation and certification for new and existing associates.

• Oversee and coordinate the unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• All shipping/receiving/picking functions processed as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.

• Always conduct yourself in a professional manner in appearance and communications.
• Communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.

• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly and accurately picked.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Stack, package, shrink wrap, and label product(s).
• All quality control functions processed as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.

• Know and comply with relevant ISO standards that impact this position, department, and company.
• Execute all safety protocols.
• Accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness of warehouse.
• Maintain a clean, neat, orderly work area, and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site‑specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.

• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in completing productivity sheets and accurately capturing production and payroll hours.
• Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
• Participate in establishing work schedules.
• Ensure that schedules are correctly implemented and jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring all associates handle products according to all prescribed quality procedures and guidelines.

• Participate in department meetings.
• Initiate action to prevent the occurrence of non‑conformities relating to product, process, and quality system; identify and record any problems; recommend solutions through…