Facilities Manager Critical Environments

Job Summary

The Manager, Data Center Facilities will be responsible for managing the team assigned to the critical environments’ portfolio. This role is part of the senior leadership team reporting to the Regional Facilities Manager and will build and maintain a rapport with the client's key stakeholders as a trusted advisor.

Maximum emphasis is placed on the critical environment operational continuity while ensuring the integrity and reliability of the client’s critical function is not compromised within your team. Requirements include strong client relationship management and communication, critical engineering practices, organizational savvy, team leadership and ability to identify and manage variation in metrics. This role ensures all resources i.e. human, financial, etc. are managed within the policies and procedures of the client and JLL.

• Responsible for overall team management, staff development and planning.

• Execute staff succession and growth plans.

• Collaborate in the development of strategic initiatives then operationalize, driving the team’s performance and outcomes to meet and exceed client expectations. Ensuring that SLA/KPI are being met and action plans are developed and executed for improvement opportunities.

• Set and manage service delivery commitments with direct and indirect clients and customers.

• Manage the deliverable expectations from initiation through completion.

• Develop and implement innovative programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the account’s leadership team and the client key stakeholder.

• Ensure team is completing deliverables according to the MSA, SLA’s and KPI’s.

• Provides support and guidance to expand team’s capabilities and ensure vendors are performing work appropriately.

• Participates in critical facility annual planning activities including, reviewing, remodeling, new system construction, facility infrastructure upgrades.

• Take an active role in the execution of the monthly/ quarterly/ annual reporting and development/management of the operational and capital expense budget.

• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.

• Bachelor’s degree preferred, or equivalent experience.

• Minimum seven years’ experience leading a critical facilities management team.

• Knowledge of standard business and accounting practices.

• Have a solid technical knowledge of critical technology environment systems.

• Professional Credential (CFM, FMP) desired.

• Ability to manage a high volume of highly complex tasks in a mission critical environment.

• Excellent verbal and written communication skills.

• Strong Computer proficiency in Word, Excel, Adobe and Microsoft Project.

–  USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

On-site – Aurora, IL

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at a

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy.

Accepting applications on an ongoing basis until candidate identified.