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Technical Support HelpDesk/Support IT Support

Client-Facing Service Delivery Technician II

Job in Aurora, Kane County, Illinois, 60505, USA
Listing for: CyrusOne
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services firm in Aurora seeks a Service Delivery Technician to provide direct support to clients. Responsibilities include answering calls, managing tickets, and troubleshooting incidents related to IT services. The ideal candidate will have strong customer service skills, knowledge of technical environments, and the ability to handle multiple tasks in a fast-paced setting. A high school diploma is required, with additional technical experience preferred.

This role includes on-call responsibilities and a commitment to customer service.
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