Datacenter Technician

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Address: 4267 Meridian Parkway, Aurora, IL 60504

• Ticket handling - Providing remote hands assistance with trouble resolution and provisioning to clients as required.
• Ability to diagnose and resolve issues - provide hardware assistance and problem resolution; troubleshoot client problems, repairs, servers.
• Hardware – Racking, stacking, and troubleshooting Server Hardware.
• Cabling - Installing cables, labeling connections to data center and customer equipment.
• Utilize Fluke tester for provisioning and troubleshooting.
• Must be familiar with CAT-6, Fiber - Single Mode and Multimode - and their connector types.
• Ability to install (rack/stack/cable/basis configuration ie:
  
  ILO) server hardware platforms and related equipment.
• Database/Documentation – Thoroughly document the ticket logs when performing any work.
• Update inventories, work with multiple ticketing and database systems.
• Ability to review supporting documentation for operations and installation of hardware.
• Perform daily security walk throughs.
• Shipping/receiving duties may be required.

• Minimum 5 years physical onsite Data Centre experience supporting the Data Centre equipment and/or infrastructure (Power, Space, Cooling, Equipment)
• Quickly learn, adapt, and retain Data Centre and Client specific information.
• Great teamwork capabilities
• Ability to work multiple projects simultaneously.
• Excellent communication and written skills
• Proficient in MS-Office Suite including Word, Excel, Power Point, and Project
• Ability to lift 50 lbs.
• Capability to spend extended durations standing or walking.
• Security clearance may be required to be obtained if working in cleared areas.

Work Environment - Work in room with continuous computer equipment noise. May bend, stoop, sit and/or walk for long periods of time. Color perception is necessary to perform certain critical aspects of this job.

• Mid‑Senior level

• Full‑time

• Information Technology
• IT System Data Services

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