Entry Level Service Advisor​/Consultant

Service Advisor – Automotive

Gerald Nissan– North Aurora, IL

Start your career with one of the most trusted and fastest-growing dealerships in the Chicagoland area.
At Gerald Hyundai, we’re looking for a friendly, organized, customer-focused Service Advisor who enjoys helping people and keeping a busy service department running smoothly. We will fully train the right candidate — attitude and professionalism matter more than prior experience.

• Greet service customers promptly with a positive, professional attitude
• Listen to customers’ concerns and communicate repair needs clearly to technicians
• Present recommended services using a transparent, customer-first approach
• Provide accurate estimates for repairs and maintenance
• Keep customers updated on vehicle status throughout the day
• Inspect completed work and ensure every vehicle is returned in top condition
• Review repairs and costs with customers at pickup
  
  Assist in resolving minor customer concerns
• Maintain strong CSI scores
• Optional:
  Sell and manage extended warranty products

• Strong communicator with a great attitude
• Organized, dependable, and able to multitask
• Customer-service mindset
• Automotive service experience is a plus, but not required — we will train the right person

Benefits include:

• Pay Range for this position: $52,000 – $100,000/yr (Compensation based on experience, performance, and skill level)
• Available Benefits include medical insurance, with HSA options that include employer contribution to your HSA, Dental Insurance, Vision Insurance, Life Insurance
• Paid Maternity Leave
• PTO after 90 days of employment
• Vacation up to three weeks depending upon years of service
• 401k retirement account with annual lucrative employer match
• Ancillary supplemental products available

The Gerald family has been serving the Chicago area since the 1930s, built on honesty, customer care, and long-term relationships. Gerald Hyundai continues that tradition today with a high-volume environment, strong team culture, and real advancement opportunities. Many of our leaders across Gerald Auto Group began their careers in service support roles and grew from within.

We are an equal-opportunity employer and make hiring decisions based on professionalism, potential, and character.

We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.