Colorado Works Assessment Specialist-Hybrid Model

Apply for the Colorado Works Assessment Specialist – Hybrid Work Model role at Arapahoe County
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The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we're here for our neighbors on their best days— and their worst. We share our residents' goals of preserving our quality of life and strive to be the place we're proud to call home.

• Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.
• Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach).

ACDHS uses an integrated Two-Generation (2

Gen) approach to address all of the basic human services needs of the entire family unit. The 2

Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2

Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

Performs assessments for Colorado Works (CW) applicants. Assessments include evaluation of client skills, abilities, and limitations that may be barriers to employment. The information and outcome of the assessment determine the appropriate services to assist the applicant with training and/or job placement. The Colorado Works Assessment Specialist refers clients to Community Partners who will provide services specific to their needs as identified through the assessment process.

They also determine the appropriateness of the eligibility for Colorado Works Diversions, Colorado Works Basic Cash, Colorado Works Child Care, SNAP, and Medicaid.

• Completes assessment of Colorado Works applicants to determine the correct services needed for them to become gainfully employed leading to self-sufficiency.
• Completes initial Individual Roadmap.
• Uses Colorado Benefits Management System (CBMS) to determine Basic Cash payments.
• Completes yearly re-determinations for ongoing clients to determine continued eligibility of assistance programs such as Colorado Works, SNAP and Medicaid.
• Identifies customer work-related competencies/deficiencies and develops strategies to assist clients in overcoming barriers to employment.
• Makes referrals to Community Partners and other agencies depending on the applicant's specific assessment.
• Completes application initiation in Colorado Benefits Management System (CBMS).
• Performs interactive interviews with clients and gathers pertinent information to determine their eligibility for Diversions, or Basic Cash.
• Assists clients with the completion of applications, advises them of their rights and responsibilities, and sends appropriate notices to customers for action taken on cases.
• Develops and maintains professional relationships with Community Partners.

• Ability to deliver effective customer service and communication skills with a diverse customer base, some of whom may be angry, difficult, and/or distressed customers or employees.
• Ability to conduct an interactive interview by concurrently conducting verbal interviews and data entering pertinent information into required computer systems.
• Ability to interpret assessment tools to advise applicants of available resources and to make appropriate referrals.
• Ability to communicate professionally with customers to facilitate the gathering of information needed to complete a thorough assessment.
• Knowledge of public assistance programs and their…