Security Officer - Chambers & Alton

Stith Center: 791 Chambers Road, Aurora, CO 80011 - Aurora, CO 80011 Overview Salary Range: $19.29 - $28.25 Hourly Position Type:
Full Time: FTE 1 Education Level:
High School Category:
Facilities Description

Aurora Mental Health & Recovery (AMHR) is seeking a highly skilled and dedicated Safety Support Professional, also known as a Security Officer, to join our Safety and Security Team. This role plays a crucial part in ensuring a safe, secure, and therapeutic environment for our clients and staff across multiple facilities. As a key team member, you will provide first-line response to escalated situations, proactively identify security concerns, and support the well‑being of clients enrolled in outpatient services.

The ideal candidate will have a strong background in safety and security, particularly within healthcare or mental health settings, and be adept at handling high‑pressure situations. A commitment to trauma‑informed care, the ability to assess and respond to diverse scenarios, and strong rapport‑building skills are essential for success in this role.

• Monday:
• Tuesday: off
• Wednesday:
• Thursday:
• Friday:

• $19.29 - $28.25 per hour

• Protect AMHR staff, clients, and AMHR property by maintaining a safe and secure environment.
• Identify any safety or security concerns, including signs of crime or disorder, investigate disturbances, and address them accordingly.
• Report any safety concerns, security breaches, and unusual circumstances verbally and provide a written report.
• Engage with clients and staff to support healthy and therapeutic engagement, management of interpersonal conflict, and prevention of escalation and other critical incidents.
• Provide first‑line response to escalated clients and incidents.
• Perform both verbal de‑escalation and physical management/control techniques on individuals showing signs of emotional, verbal and/or physical aggression.
• Transport or provide support during transportation of escalated clients or clients in crisis.
• Act lawfully in direct defense of life or property.
• Detain criminals and evict violators.
• Monitor and control access at building entrances, including patrolling the buildings and perimeter.
• Monitor alarm systems or video cameras and operate detecting/emergency equipment if applicable.
• Unlock and secure buildings as directed.
• Greet all guests, clients, and employees in a cheerful and welcoming manner.
• Participate in and help facilitate safety drills across our facilities.
• Participate in multi‑disciplinary meetings as requested.
• Provide excellent customer service, adhering to AMHR values and philosophy of care.
• Provide operational and procedural support to ensure daily operations are executed in accordance with established procedures.
• Demonstrate commitment to professionalism, integrity, and sound judgment in all business transactions, and provide the highest customer satisfaction.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
• Promote a safety‑oriented culture.

• High school diploma or equivalent is required.
• Bachelor’s degree or higher is preferred.
• 1-3 years of experience in a security/safety role is required.
• Must have a valid Driver’s License and must pass an MVR check. Must be able to drive in inclement weather, including snow, rain, ice, and wind.
• Experience working in behavioral health setting or programs preferred.
• Prior safety/security/law enforcement/military background preferred.
• Knowledge of safety awareness practices and protocols.
• Knowledge of human behavior and de‑escalation techniques.
• Ability to communicate with clients, co‑workers, other agencies and the community.
• Ability to manage high‑stress situations routine crisis situations through de‑escalation and/or physical management/safety training.
• Ability to carry out diverse job duties in an efficient manner and maintain flexibility in assigned tasks.
• Ability to train staff in safety practices and de‑escalation techniques.
• Skilled in understanding situational awareness and recognizing potential threats.
• Skilled in critical thinking and problem…