Showroom Sales Support Representative

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best‑in‑class products, service and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.

Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Sales Support Representative.

• Work hand‑in‑hand with Outside Sales and Showroom Consultants by performing the behind‑the‑scenes sales functions that ensure our customers’ needs are being met.
• Support the Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing for our Showroom customers and Builders.
• Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
• Use the customer relationship management (CRM) system and phone system effectively.

• Prior sales and/or customer service experience is preferred.
• Exhibit strong sales skills, including the ability to upsell.
• Proven track record of responding quickly to customer needs and making decisions in a timely manner.
• Ability to work well in a fast‑paced environment & follow through on commitments.
• Highly motivated and customer‑service oriented with the ability to build relationships.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach toward benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with company match. Associates also enjoy additional meaningful and inclusive enhancements such as mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

$21.51 - $34.39 per hour

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that abides by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information