Operations Supervisor - Southlands S​/C

J.

C. Penney -  - Responsibilities:
Customer Service & Sales:
Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner;
Store Operations:
Assists with inventory counts and updates to ensure accurate in-stock information for customers;
Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger; leads door to floor merchandise preparation process; manages pricing and signing team and promotional price signing; re-ticketing and re-packaging execution;
Stockroom & General Operations:
Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes;
Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes;
Team Development:
Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance;
Performance Standards:
Consistently meets established performance standards; including shrink and safety initiatives, omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance