Store Associate ACE Hardware

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on , as well as, processing special orders
• Solicit customers to open an Ace Rewards card
• Answer customers’ questions and provide information on procedures and policies
• Manage and close online orders for customer pickups

• Education/Training:
  High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.
• Experience:
  
  Sales and marketing experience with retail programs, establishing relationships and working with customers
• Previous experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge:
  Knowledge of retail computer systems, MS Word and Excel a plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
• Could deliver products to customer using company vehicles

Job responsibilities may change based on the needs of the business.