Store Manager, Retail & Store Manager

Join to apply for the Store Manager role at MINISO USA

As a Store Manager, you will take charge of every aspect of the store, leading a dynamic team with energy and enthusiasm from the front lines. Your daily responsibilities will focus on delivering a world‑class customer experience, driving sales performance, and maintaining operational excellence.

Responsibilities:

• Report directly to the Area/District Manager and lead the team, including the Assistant Store Manager, Shift Leads, and Sales Associates.
• Consistently embody and promote the mission and core values of Miniso in every interaction.
• Ensure seamless store execution—customer service, merchandising standards, operational procedures, and sales performance.
• Promote the store’s membership program, encouraging sign‑ups and fostering loyalty.
• Oversee all store operations, including labor management, inventory optimization, and expense control.
• Set and meet sales goals through training, motivating, mentoring, and providing team feedback.
• Recruit, hire, train, and retain top talent, conduct performance evaluations, and create career development paths.
• Manage cash‑handling tasks, enforce operating procedures, and ensure a safe environment.
• Serve as the liaison with the Area/District Manager and Human Resources regarding employee performance and relations.
• Operate computers and printers, manage schedules, and keep the store clean and organized.
• Maintain an inviting store environment and align visual displays with company guidelines.
• Plan strategically to boost store presence, increase traffic, and maximize sales performance.
• Resolve issues raised by staff and customers quickly and effectively.
• Work a flexible schedule, including nights, weekends, and holidays.

Qualifications:

• Proven successful experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Ability to relocate or manage additional stores based on business needs.
• Ability to travel between locations is required.
• High school diploma or equivalent required;
  Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related fields is preferred.
• 3+ years of experience in retail management, with a strong track record of leading teams.

USD $18.00 - $30.00 /Hr.

Location:

Denver, CO