Records Technician

Job Location

15001 E Alameda Pkwy Aurora, Colorado

It is an exciting time to work for the City of Aurora, we’re growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.

At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:
Integrity
, Respect, Professionalism
, and Customer Service
, and we welcome all who share these values to apply.

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation work spaces

• This job announcement is for collecting candidate applications for current and future Records Technicians. Applicants will be contacted only when a position need is identified, and qualifications match the needs of the position.
• The deadline to submit applications is March 16th, 2026, however it is subject to close at any time without prior notice once a sufficient pool of qualified applicants is obtained.
• All applicants who pass through minimum qualifications must be sent through a Critical exam, interview, and thorough police background which includes fingerprints and polygraphs.
• The hiring range for this position is $23.73 - $29.66 hourly.

The Records Technician is responsible for incoming phone calls, collecting, processing, storing, and disseminating criminal information and reports to law enforcement personnel, courts, and the public with efficiency and strong customer service.

• Tracks, distribute files and scan documents.
• Completes and transcribes a variety of reports.
• Routes information internally for follow up.
• Data entry and ensures the protection of confidential data.
• Maintains complex record keeping and reporting systems; enters, modifies, and updates multiple data bases in local, State and National computer systems.
• Works extensively with Law Enforcement personnel both internally and from other jurisdictions; communications both verbal and electronic.
• Refers calls for police service to dispatch when an officer is required.
• Interviews with crime victims and reviews information on police reports.
• Enters and retrieves information via computer aided dispatch (CAD) terminal.
• Enters and retrieves information in law enforcement database systems.
• Maintains accurate criminal history and warrant information.
• Advises citizens of procedures and laws.
• Basic knowledge of laws governing Colorado Criminal Justice Records Act and other applicable laws for processing requests for criminal justice records.
• Troubleshoots, researches, and solves digital evidence/media questions/issues.
• Prepares and distributes digital evidence/media to applicable District and City Attorney’s for Discovery; follows record dissemination laws, policies, and procedures.
• Prepares digital evidence/media for release on simple cases not requiring in depth legal review.
• Operates a variety of office machines.
• Coordinate and schedule City employees (primarily sworn officers) availability to respond to Court subpoenas resulting from criminal proceedings.
• Coordinates and monitors officer's court appearances.
• Collection, logging and dissemination of subpoenas received by department members.
• Performs additional duties as assigned.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

• High School Diploma or GED. The selected candidate will be required to…