Branch Service Manager

Position Summary

A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.

• Manage preventative maintenance scheduling, quality, and customer satisfaction
• Listen to and resolve customer complaints regarding services, products, or personnel
• Hire, train, and evaluate personnel
• Assure that each direct report understands the company objectives
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
• Direct and supervise associates engaged in sales, inventory‑taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
• Provide staff with assistance in performing difficult or complicated duties
• Plan and prepare work schedules, and assign associates to specific duties
• Attend company meetings to exchange product information and coordinate work activities with other departments
• Prepare sales and inventory reports for management and budget departments
• Formulate pricing policies according to profitability requirements
• Other projects and tasks as assigned by supervisor

• At least 3 years of previous work experience in diesel shop maintenance required
• At least 1 year of supervisory experience required
• Associate’s Degree (business or technical) or Vo-Tech Graduate preferred
• Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint required
• Strong written/oral communication and people management skills required
• Ability to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• Must perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation and drug screening required

• Required to move frequently, stand, walk, climb, bend, and sit for extended periods
• Required to use hands to grasp, reach, touch, handle, feel, and otherwise operate required tools or controls
• Required to work safely at heights using applicable ladders and elevated working platforms
• Required to work in all weather conditions
• Required to see and hear to safely navigate the work environment
• Required to lift and move up to 50 lbs (23 kg) regularly and up to 100 lbs (45 kg) occasionally

Physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Penske is an Equal Opportunity Employer.

$79,800‑$105,700 annually

Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit (Use the "Apply for this Job" box below)./benefits

Opening Date: 1.5.26
Closing Date: 2.5.26

Location:

22000 E 38th Ave, Primary

Location:

US-CO-Aurora

Job Category:
Vehicle Maintenance Management/Supervisors;
Job Function:
Service Operations;
Job Family:
Operations.