Learning Program Infrastructure Delivery Technician

Work Based Learning Program Infrastructure Delivery Technician

Job  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing capacity at the lowest possible cost. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking Infrastructure Delivery Installation Technicians as part of our Work Based Learning Program (WBLP). This trainee must report to a site location and participate in our 12‑month work and training program in Frederick, MD.

Physical Requirements:

• Lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds.
• Work 24/7, including primary responder rotation and after‑hours support.
• Work in cramped, elevated, noisy environments.
• Bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely.
• Tolerate temperature fluctuations in non‑climate‑controlled environments.
• Complete the 12‑month WBLP training curriculum, including safety certifications, technical competencies, and performance milestones.

NOTE:

Amazon is not able to provide immigration sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention.

NOTE:

Positions in Oregon (OR) and Ohio (OH) are within AWS Gov Cloud. Effective May 15, 2017, logical access to the AWS Gov Cloud region is restricted to U.S. persons only.

• Move and implement large enterprise equipment.
• Install fiber and copper cabling and patch cables between equipment.
• Ensure proper safety and security standards during cabling and rack installation.
• Follow established hardware installation procedures and perform break‑fix activities.
• Use material handling tools and equipment safely.
• Coordinate with third‑party contractors.
• Travel within the regional work area using a personal vehicle.

Success in this role requires technical aptitude, strong written and oral communication skills, and the ability to work effectively with a wide variety of people. You must possess analytical skills, problem‑solving ability, initiative, judgment, and diplomacy. You will work shifts that include days, nights, weekends, and holidays, and must maintain a reliable personal vehicle and a valid driver’s license.

AWS is committed to a safe, healthy work environment. The WBLP training focuses on safety, including data center and construction safety, policies, procedures, and guidelines.

• High school or equivalent diploma.
• 18 years of age or older.
• Willingness to participate in shift rotations to support 24/7 data center operations.

• Knowledge of computer hardware components and operating systems.
• Experience managing work and priorities through a ticketing system and coordination with a manager.
• STEM classes or vocational course curriculum education.
• Experience with Microsoft Office products and applications.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching, and other benefits. Learn more at