Front Desk Office Manager

About Us

Novastar Kids Co provides private educational service to children ages six weeks to fourteen years. The service includes child care, preschool, kindergarten, elementary through secondary education, summer camps, special events, enrichment classes, and after‑school program. The foundation of our service is the continuity of care and education. Novastar's unique educational program is focused on a STEAM curriculum and world‑language fluency. Our teaching methodology is anchored in whole‑child and project‑based learning approaches.

Novastar's vision is to become a community hub where children and families grow and learn together, reaching their unique personal potential. Our values of community, innovation, and lifelong learning are the principles of our company's philosophy, operations, and service. The service is provided with integrity, rigor, and empathy.

• Childcare discounts
• Career Advancement Opportunities
• Great Work Environment
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Join Novastar Kids Co as a Front Desk Office Manager and be the welcoming face of our childcare center! We are passionate about creating a supportive environment for children and families, and we're looking for someone who shares our enthusiasm for exceptional customer service and operational excellence. In this role, you will manage front desk operations, support our administrative team, and ensure every family feels valued from the moment they walk through our doors.

• Greet and welcome families, visitors, and staff in a professional and friendly manner.
• Answer and direct phone calls, take messages, and respond to inquiries in a timely manner.
• Manage the sign‑in and sign‑out process for students, staff, and visitors.
• Conduct center tours and orientation for prospective families.
• Address parent inquiries, concerns, and complaints professionally, escalating issues as needed.
• Provide administrative support to the Director and leadership team.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain and organize filing systems, both physical and electronic.
• Schedule appointments, meetings, and coordinate calendars for center leadership.
• Process and maintain enrollment paperwork and student records.
• Monitor and order office supplies, ensuring adequate inventory levels.
• Ensure compliance with federal, state, and local childcare regulations.

• High school diploma or equivalent required;
  Bachelor degree in Business Administration or related field preferred.
• 3+ years of front desk or office administration experience.
• Colorado Department of Human Services Early Childhood Teacher Certification.
• Colorado Shines PDIS Level 2.0.
• Strong leadership and communication skills.
• Ability to work effectively with diverse families and staff.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast‑paced environment.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and handle sensitive information.
• Positive attitude and a passion for working with children and families.
• Criminal background check and fingerprinting required for hire.

Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Other. Industry: Education.

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