Part Time | Customer Service Representative

Pride Staff -  - Responsibilities:
Serve as the primary point of contact for assigned customers, consistently delivering excellent service.;
Respond promptly to customer queries and complaints, providing client-focused solutions.;
Proactively manage the full customer order process, including order intake, confirmation, and analysis to ensure optimal shipping, and keep customers informed of changes.;
Coordinate with the manufacturing team for order fulfillment and follow up regularly after sales to ensure satisfaction.;
Identify and develop new business opportunities with existing clients, including follow-up on quotes, upselling, and cross-selling to meet sales quotas.