Customer Service Representative - Aurora,

Job Description
Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On‑Site" at the location detailed in the job post.

Promotional opportunities are available after 90 days. The hourly wage ranges from $16 to $18, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.

• You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service.
• Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties.
• Document alarm handling procedures and complete alarm processing as per standard operating procedures.

You will carry out your responsibilities by participating in a comprehensive five‑week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to succeed.

High School/GED

• Must be 18 years old
• Customer service experience
• Excellent communication skills
• Able to type between 20 – 25 words per minute
• Basic knowledge of computer applications
• Ability to work under pressure, demonstrate punctuality, and uphold strong work ethics
• Willingness to perform other duties as assigned
• Maintain the necessary licensing as part of the job requirements

• Strong problem‑solving skills
• High School Diploma or GED

Auto req  

City:
Aurora
State:
Colorado

Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. EEO is the Law. If you are an individual with a disability and need an accommodation during the application process, please  to send your request.

Hiring hourly range: $16 - $18 (Hourly rate to be determined by the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and alignment with market data.)

Job Code:
Customer Service Customer Service
Affiliate Sponsor:
Johnson Controls