Parts Program Analyst

Overview

Description:

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU
  - Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include:
  Supplemental life Insurance, Critical Illness + Accidental Insurance, .

This position assists the Parts Business Unit Manager & Product Support Sales Manager in managing current programs & provides the sales team with information and reports. He/she monitors and advises on the status of programs associated with Parts Marketing in a manner that reflects the company’s vision of working as “One Professional Team.”

• Track, prepare, and submit Caterpillar claims; provide monthly reporting on program performance.
• Approve invoices and ensure accounting accuracy for program‑related charges.
• Provide administrative, reporting, and merchandising program support to various departments.
• Maintain program documentation and support consistent processes for program setup, maintenance, and sales reporting.
• Coordinate and organize cross‑department efforts, demonstrating strong project management skills.
• Collaborate with various departments to validate data and improve process accuracy.
• Meet with managers to identify program gaps, shortfalls, and improvement opportunities; provide recommendations.
• Review and update corporate discount programs annually.
• Set up and manage new customer accounts requiring discounts or special pricing.
• Perform other duties as assigned by the manager.

Required Education And Experience

• Bachelor’s degree
• Dealer Business Systems-DBS background (preferred)
• 2+ years customer service experience
• 2+ years administrative/clerical experience

Travel Requirements

• Travel: 0%; possible conference attendance

Additional Eligibility Requirements

• Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings

Work Environment

• Primarily cubicle-based with office and administrative responsibilities
• Fast-paced environment requiring strong attention to detail

Physical Demands

• Clear verbal communication
• Regular use of hands for handling, reaching, and typing
• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel

• Travel: 0%; possible conference attendance

All duties and responsibilities are expected to be performed in compliance with Wagner Equipment Co. policies. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities.

To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

EEO Statement

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.