Branch Support Coordinator

Branch Support Coordinator at Ambius

• Assists with achieving Customer Retention Targets
• Assists with achieving NPS/CVC Results
• Assists with achieving APBITA Targets
• Assists with achieving Revenue Targets
• Assists with achieving AR/DSO Targets

• Perform general administrative tasks such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
• Handle accounts payable processes including creating POs and coding/processing bills.
• Handle accounts receivable processes including partnering with collection team, credit requests, refunds, and price changes, pulling invoices as appropriate.
• Manage customer contract database, price increases, new agreements.
• Maintain office supply inventory.
• Support WDS (sales entry, routing, client contact info & client inventory updates).
• Support branches in other assigned functions as delegated.
• Maintain adequate inventories of all supplies alongside the Warehouse manager.
• Maintain Branch Holiday Pipeline.
• Support WDS tasks (Sales Delivery Tickets, Replacement Tickets/Blooming Tickets; Master Blooming Schedules).
• Assist with Commission SOP.
• Manage Assist with MUR Reporting.
• Physical Inventory Processes (WDS).

• 3-5 years business administrative experience preferred.
• Proficiency with Google Suite.
• Experience supervising others preferred.
• Excellent listening and communication skills.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Excellent organization and time management, ability to handle multiple tasks and work across departments.
• Ability to provide timely, clear and concise feedback.
• Attention to detail and analytical skills.
• Customer focus and growth mindset.
• Outstanding problem-solving abilities.
• Ability to handle stress and related situations.
• Ability to work independently and take initiative.

• High school diploma or GED required.
• 3-5 years experience in a similar administrative role preferred.

Hourly: $19.00 - $26.00. Pay may vary based on location, skills, education and experience, and may include overtime, incentives, commissions, performance and route assignment (where applicable).

• Health, dental, vision, disability, life insurance and more.
• Full‑time colleagues begin enrollment immediately with day 1 benefits.
• 401(k) retirement plan with company‑matching contributions.
• Vacation days & sick days, company‑paid holidays & floating holidays.
• Professional growth opportunities and training.
• Tuition reimbursement for full‑time colleagues.
• Flexible work‑life balance, health and safety prioritized.

We are part of the Rentokil family, a global leader in pest control and services. We pride ourselves on trust, excellence, and mission to protect people, enhance lives, and preserve the planet.

This company is a Drug‑Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents  to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc. These systems may include Workday, Loop, and Hire Vue.

Apply through the Ambius intranet system or contact the hiring manager directly.