Front Desk, Administrative​/Clerical

Job Details

Job Location
:
Aurora, CO 80016

Salary Range
: $18.00 - $19.00 Hourly

Greet patients and visitors as they enter the clinic, making them feel welcome and assist with coordination of care using various software/database systems, confirming and scheduling appointments. Answers phones in a professional manner and assists callers with information as needed. Notifies medical personnel of their arrival as necessary, collect insurance information and payments if necessary, and take responsibility for keeping the front reception area clean and organized.

Outbound calling to reschedule patient appointments when designated.

• Scheduling patients
• Facilitate Uber rides for PI patients as needed
• Answering phones
• Making outbound calls to patients that need to be rescheduled
• Collecting insurance information
• Scanning Documents
• Timely correspondence between departments
• Minimum outbound re-schedule call attempts
• Facilitate timely appointment transitions when patients have multiple appointments in one day

• Ensure a clean and orderly reception area
• Other administrative duties as assigned

Minimum Experience & Qualifications
:

• High school diploma or equivalent
• Customer service experience a plus
• Must have proficient computer/typing skills