Records Managment Clerk

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Make an impact by joining Service Source, a champion for people with disabilities. Explore new opportunities! Service Source is an organization of talented people who drive innovation, embrace change, and strengthen communities.

As a qualified nonprofit agency operating within the Ability One program, Service Source hires persons with significant disabilities. For the majority of direct labor positions, Service Source will obtain documentation of a significant disability as per the JWOD Act.

Salary/Hourly Rate: $22.13
This position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to the supervisor. Possesses solid working knowledge of subject matter.

Handles moderately complex issues and problems and refers more complex issues to higher level staff.

This position requires familiarity with the terminology of the office unit, selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task, recognizing problems are referred to others. Responsible for all phases of mail production and distribution within the instructed guidelines and time frames of the project manager/assistant project manager.

Includes sorting, researching, and delivering the mail to designated mail stops.

• Transfer mail tubs from loading docks to mail room in the morning and mailroom to dock in the afternoon (if needed).
• Sort mail tubs to appropriate mail sorting schemes or mail stops.
• Bundle mail as required by banding, bagging, or otherwise containerizing.
• Research mail that is not properly addressed or properly coded and deliver interoffice mail and pick up mail from mail stops.

• Assist regional and functional staff with meeting arrangements as time permits.
• Support Strategy and Innovation Office with community engagement activities.
• Assist Training department as time permits.
• Collaborate with Corporate accounting regarding accounting treatment and recordkeeping relating to fixed assets.
• Work closely with Contracts and Pricing functions to monitor and maintain billing information and track funding for Government Contracts operated out of the Delaware Office.
• Understand and utilize customer billing systems as required to submit customer invoices.
• Provide support and documentation during the annual audit and tax return preparation process.
• Perform other responsibilities as assigned.

• High School diploma or General Educational Development (GED) preferred.
• Preferred one‑year experience in related field or experience working in mail center.
• Experience in operating various mailroom machines preferred.

• Ability to perform routine tasks on special class mail.
• Must be able to work on routine and repetitive tasks for long periods with minimum supervision.
• Ability to make minor decisions regarding mail issues/questions.
• Knowledge of U.S. Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence, with good reading and writing skills.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic ability to operate a computer using Microsoft Office software and an accountable mail tracking system.

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