Amazon Channel Manager

Adecco is currently hiring a full-time highly skilled and motivated Amazon Channel Manager to join their growing team in Aurora, ON. This is a hands-on eCommerce role that oversees the day-to-day execution, strategy, and performance of the company's Amazon business across Canada and the United States.
You should be a mid-level professional with deep experience in Amazon Vendor Central (VC) and Seller Central (SC), strong operational skills, and the ability to collaborate cross-functionally with teams across supply chain, finance, marketing, and leadership.
If you are data-driven, organized, and passionate about scaling marketplace businesses, this role is for you.

• Pay Rate: $75,000 - $80,000/year (based on experience)
• Location: Aurora, ON
• Job type: Permanent | Full-time
• Vacancy Status: This posting is for an existing vacancy .

Why This Role Is Exciting

• Ownership of a multi-country Amazon business (Canada + US).
• Work in a fast-paced, growth-oriented CPG environment.
• Opportunity to drive strategy and performance across multiple Amazon platforms.
• High visibility with senior leadership and cross-functional teams.

Responsibilities:
Amazon Account Management (Vendor Central & Seller Central)

• Own daily operations for Amazon Vendor Central and Seller Central accounts.
• Monitor account health, performance KPIs, chargebacks, shortages, and compliance alerts.
• Investigate and resolve operational issues including order discrepancies, pricing errors, catalog issues, and sales execution challenges.
• Manage pricing strategies, promotional calendars, and deal submissions.
• Execute and optimize promotions such as Coupons, Lightning Deals, VC Promotions, SC Discounts.
• Track promotional performance and provide data-driven insights to increase sales and margin.
• Support seasonal and event-driven initiatives (Prime Day, Black Friday/Cyber Monday, new product launches).

Inventory, Supply Chain & Order Operations

• Partner with Supply Chain and Operations teams to forecast demand accurately.
• Manage inventory health, sell-through, weeks of cover, and replenishment performance.
• Coordinate purchase orders, ASNs, shipment accuracy, and fulfillment readiness.
• Identify and escalate risks including overstock, out-of-stock, or operational bottlenecks.

Cross-Functional Collaboration

• Act as the central point of coordination for all Amazon-related business activities.
• Collaborate with Supply Chain, Operations, Finance, Content, and Marketing teams.
• Translate Amazon policies, changes, and performance risks into actionable internal strategies.
• Prepare and maintain reporting dashboards on:
  • Sales performance and growth trends
  • Inventory health and operational risks
  • Promotional outcomes
  • Key operational metrics and KPIs

Qualifications:

• 5+ years of experience managing Amazon Vendor Central and Seller Central.
• CPG (Consumer Packaged Goods) experience required to understand supply chain and seasonal planning.
• Strong analytics skills with proficiency in Excel / Google Sheets.
• Comfortable working with ERP systems and large datasets.
• Deep operational knowledge of:
• Pricing and promotional mechanics
• Inventory workflows and demand planning
• Amazon fees, chargebacks, shortages, and compliance management
• Strong cross-functional communication and influence skills.
• Highly organized and able to manage multiple projects concurrently.
• Self-starter with strong ownership, accountability, and entrepreneurial drive.
• Creative, resourceful, and comfortable navigating challenges independently.
• Mu st be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.
If you are interested in learning about the Aspire Academy to upskill into your next role!
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