Service Advisor Dodge

Service Advisor (Aurora Dodge Yellowknife)

Yellowknife, Northwest Territories, Canada

Are you a car fanatic with a knack for delivering exceptional customer service? Do you thrive in a positive and fast‑paced environment? Buckle up because we have an incredibly exciting opportunity for you! We are searching for an enthusiastic and knowledgeable Automotive Service Advisor to join our phenomenal team. If you're ready to ignite your career and experience a thrilling, upbeat work atmosphere, get ready for an exhilarating ride!

• Welcome customers with a bright smile and a genuine passion for their automotive needs.
• Listen attentively to customers’ concerns and go above and beyond to uncover the mysteries behind their vehicle troubles.
• Ask the right questions, showcasing your superb investigative skills while keeping the atmosphere light and enjoyable.
• Transform complex automotive jargon into simple, understandable language, becoming the go‑to expert for our customers.
• Collaborate seamlessly with our skilled technicians to provide accurate estimates and recommend services that will leave our customers ecstatic.
• Keep customers updated on their vehicle’s progress and swiftly resolve any unexpected hurdles that may arise.
• Embrace multitasking like a pro, effortlessly juggling phone calls, walk‑in inquiries, and celebratory high‑fives from satisfied customers.
• Cultivate enduring relationships with customers, making them feel like cherished members of our automotive family.
• Stay ahead of the curve by staying up‑to‑date with the latest automotive trends and technologies because knowledge is true horsepower.
• Be a beacon of trustworthiness with a happy‑to‑help attitude, thrive in a collaborative environment, and always go the extra mile to support a cohesive team dynamic.

• A genuine love for cars and contagious enthusiasm.
• Exceptional communication skills.
• Ability to stay cool, calm, and collected under pressure.
• Stellar problem‑solving skills.
• Impeccable organizational skills.
• Proficiency in computer skills for estimates and service orders.
• A valid driver’s license.
• Previous experience as an Automotive Service Advisor or extensive knowledge of automotive service and repairs preferred.

• Learn and Grow – Comprehensive training and access to our library of courses.
• Vacation Vibes – Two weeks of vacation after the first year, three weeks after five years, and four weeks after ten years.
• Health and Dental – Comprehensive healthcare, dental coverage, and a health spending account.
• Climb the Ladder – Promote‑from‑within opportunities.
• Positive Team Environment – Vibrant, collaborative workplace.
• Giving Back – Annual donations to charitable causes such as the Kids with Cancer Society and Go Auto Fuels the Schools.
• Career Growth – Build a life‑changing career with inspiring success stories at Go Auto.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industry: Motor Vehicle Manufacturing