External Manager in Training

Job Title

4707037 External Manager in Training at Circle K

Great Lakes BU - Region 06 - Market 06: 284 Civic Center Dr, Augusta, Maine 04330

Full time, Flexible Availability

• Direct supervision of 2+ full‑time employees (Assistant Manager(s), Lead Representative(s), Customer Service Representative(s)).
• Recruit, hire and train positive, enthusiastic employees to ensure excellent customer service.
• Develop, manage and assign tasks to keep the store clean, stocked, organized and well kept to company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within company guidelines to maximize customer service and maintain store image.
• Implement non‑discriminatory management skills during hiring, training, counseling, mentoring, motivating and separating employees.
• Develop positive professional relationships with suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Provide regular and predictable on‑site attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare ongoing performance appraisals in Workday (30‑, 60‑, 90‑day, 12‑month and anniversary check‑ins).
• Provide training to all employees on customer service, store image, marketing execution, safety procedures, cash awareness, and other company standards.
• Ensure employees complete all required training in a timely manner.
• Develop communication methods to keep all employees informed; conduct periodic meetings with all store employees and the District Manager.
• Evaluate and develop action plans to address store needs and reach objectives.
• Organize and maintain all store files and manuals.
• Supervise employees to complete required and requested reports accurately and timely.
• Supervise proper stocking, attractive display and correct pricing of merchandise.
• Ensure all required employment‑related posters and signs are accessible to all employees.
• Analyze daily sales and expense information; take appropriate actions to maximize sales and net profits.
• Budget and forecast P&L lines; understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Notify District Manager of any sales, cash, inventory or operating discrepancy.

• High school diploma or equivalent; 1–2 years retail work experience or equivalent education, training, experience.
• Ability to supervise and train staff for use of equipment, tools and materials as outlined in CSR, LSR and SA job descriptions.
• Ability to supervise and manage functions listed in CSR, LSR and SA job descriptions.
• Computer literacy (report completion, inventory control, cash control, employment forms).
• Valid driver’s license and dependable transportation.
• Open availability.
• Strong verbal and written English communication skills.
• Physical stamina to perform essential duties described.
• Ability to work in the conditions described below.
• Ability to operate a motor vehicle.
• Ability to sit for long periods.
• Food Server certificate (e.g., Serv Safe) and Food Safety Management certification may be required.

• Work a minimum of 50 hours per week.
• Exposure to cold or warm temperature extremes; occasional work in walk‑in cooler/freezer and outdoors.
• Occasional lifting/carrying up to 30 lbs from ground to overhead.
• Occasional lifting/carrying up to 50 lbs from ground to waist.
• Grip, reach, and manipulate objects with hands for entire shift (eye‑hand coordination).
• Push/pull with arms up to 20 lbs force (hand‑truck).
• Reach overhead for objects.
• Bend and twist at waist.
• Communicate orally.
• Operate a cash register and/or computer keyboard.
• Stoip, kneel, squat, bend, push, pull.
• Work alone.
• Exposed to occasional noise.
• Stand or walk entire shift.
• May require climbing a ladder to retrieve or remove signs.

• Work requires 50 hours per week; may include all shifts, weekends and holidays.
• Approximately 95% of work indoors; includes cleaning parking lots, gas pumps and garbage removal.
• Exposure to extreme cold temperatures in walk‑in cooler/freezer.
• Exposure to occasional noise.
• Minimum direction with periodic…