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Crisis Services

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: Maine
Full Time, Part Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
  • Management
Salary/Wage Range or Industry Benchmark: 62566 - 88337 USD Yearly USD 62566.00 88337.00 YEAR
Job Description & How to Apply Below

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.

Overview

Department of Health and Human Services (DHHS)

Social Services Manager I

Opening Date:
January 21, 2026

Closing Date:
February 3, 2026

Job Class Code: 5065

Grade: 27 (Supervisory)

Salary: $62,566.40 - $88,337.60*

* This is inclusive of a 1.00% recruitment and retention stipend

Position Number:

Location:

41 Anthony Ave, Augusta, ME

This is a full-time position located in Augusta, ME and allows for partial telework with management approval.

Core Responsibilities

The position works collaboratively with the Statewide Crisis Program Manager to oversee aspects of Maine’s State-contracted crisis services continuum including Mobile Crisis Response, Statewide Crisis Hotline, Crisis Receiving, and Crisis Residential. Management responsibilities include oversight of all programmatic activities for crisis services providers including developing and managing contracts, approving and tracking invoices, developing and participating in procurement of services, ensuring time frames for contract deliverables and overseeing program performance of service providers on a statewide level.

The position participates in the OBH Crisis Team working on development, reform and implementation of a system model aligned with SAMHSA’s National Guidelines for Behavioral Health Crisis Care and the national standards for 988 Suicide & Crisis Lifeline.

Typical duties will include:

  • Providing support and oversight of programs within OBH to include working with providers to effectively fund needed mental health services across the state.
  • Monitoring and evaluating program efficiency and effectiveness through the development of performance measures and metrics.
  • Drafting contractual agreements to include the completion of all required documentation and budgets. This position works closely with the OBH Contracts Team to complete provider agreements.
  • Analyzing the performance of OBH contracts and working with contract administrators, finance staff, and the Data Team to forecast spending trends to make informed allocation decisions.
  • Provide technical assistance and support to providers in implementation of crisis reform initiatives.
Minimum Qualifications

An eight (8) year combination of education and/or professional experience in social services to include two (2) years of related program management experience.

The background of well-qualified candidates will include:

  • Knowledge of Adult and CBHS system of care including applicable rules, laws/statutes, regulations, policies, and procedures governing services
  • Have strong understanding of Maine’s crisis continuum of care and national best practices of for crisis services.
  • Ability to use data to drive decision-making and implement decisions resulting in changes to process
  • Experience working with contracts, contract management and invoicing
  • Strong communication skills, including the ability to clearly explain technical processes
  • Please describe your experience in the above areas in detail in your cover letter.

    Application Information

    To apply: Please upload your current resume and cover letter in PDF or Word format. If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

    For additional information about this position please contact Brianne Masselli selli

    Brianne.

    Masselli

    Address and other details may be found in the posting.

    Benefits and Equal Opportunity

    Benefits of working for the State of Maine include a comprehensive package. State employees are eligible for an extensive and highly competitive benefits package.

    Note:

    Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. We are an Equal Opportunity employer and are committed to an inclusive environment for applicants of all backgrounds.

    If you require reasonable accommodations, please request them.

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