Director of Title Services/Bureau of Motor Vehicles
Listed on 2026-03-14
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Government
Operations Manager
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Department:
Secretary of State – Bureau of Motor Vehicles
Location:
Augusta, Maine
Schedule:
Full-time, Monday–Friday (Occasional travel and after-hours availability required)
Job Class & Grade:
EA33
Salary: $81,224 - $ Annually
Closing Date:
March 24, 2026
At the Department of the Secretary of State, we are dedicated to providing accurate, secure, and reliable public records that Maine citizens, businesses, and law enforcement depend on every day. We value integrity, accountability, and continuous improvement while supporting a healthy work-life balance for our employees.
Are you ready to lead a statewide program?The Bureau of Motor Vehicles is seeking an experienced Senior leader to serve as Director of Title Services within the Bureau of Motor Vehicles, responsible for the statewide direction, policy leadership, and regulatory oversight of Maine’s vehicle ownership and title programs.
This position carries significant responsibility for safeguarding ownership records, supporting law enforcement and fraud prevention efforts, enabling lawful vehicle commerce, and ensuring compliance with state and federal requirements. The Director provides vision, direction, and accountability for one of the Bureau’s most critical public trust functions.
About the Position:The Director of Title Services directs and controls a major subdivision of the Bureau of Motor Vehicles and is responsible for establishing statewide policy, operational standards, and strategic direction for all title-related programs.
Unlike operational management roles, this position focuses on policy development, statutory interpretation, regulatory compliance, and executive decision-making, rather than daily transaction processing. The Director determines how title programs function statewide, approves procedures, evaluates program effectiveness, and advises executive leadership on legislative, regulatory, and operational impacts.
As a member of the Bureau’s executive leadership team, the Director works closely with Legal Services, Enforcement & Compliance, Information Services, branch operations, and external partners to ensure the integrity, accuracy, and modernization of Maine’s vehicle ownership systems.
What We’re Looking For:Executive Leadership: Ability to guide a statewide program, set strategic priorities, and provide policy direction across multiple operational units.
Policy & Regulatory Judgment: Strong ability to interpret statute, assess risk, and make defensible administrative decisions.
Stakeholder Leadership: Experience working with legislators, financial institutions, dealerships, municipalities, and law enforcement partners.
Change Leadership: Proven ability to lead modernization initiatives, system implementations, and process redesign.
Strategic Communication: Ability to explain complex regulatory or operational issues clearly to leadership and external stakeholders.
Key Competencies We Value:• Strategic decision-making
• Policy development and analysis
• Cross-functional collaboration
• Accountability for statewide outcomes
• Continuous improvement mindset
• Strong public service ethics
• Establish statewide policy and standards for vehicle title and ownership programs
• Interpret and apply statute, administrative rules, and federal requirements
• Direct regulatory and compliance frameworks affecting title issuance and ownership records
• Allocate resources and approve program priorities
• Oversee modernization initiatives and system integrity efforts
• Advise executive leadership on program risks, trends, and legislative impacts
• Coordinate rule making and legislative proposals
• Represent the Bureau before legislative committees and external stakeholders
• Collaborate with enforcement and legal teams on fraud prevention and…
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