Repair and Tool Technician

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Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed).

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Responsibilities include evaluating and repairing small engines, outdoor power equipment and handheld electrical devices; making equipment recommendations and ensuring units are maintained; providing service to Tool Rental customers in stores (including writing contracts and invoices for equipment rental and tool repairs, verifying proper tool operation, and demonstrating proper use as needed); supporting day-to-day operation and maintenance of equipment in the Tool Rental department;

and ensuring repaired units are cleaned and tested before returning to the store of origin. Technicians must have thorough knowledge of all tools and manage tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of all tools
• Ability to repair and test tools and handheld electrical devices
• Ability to manage tool inventory by maintaining and repairing tools as necessary

• Not Applicable

• Full-time

• Other

• Consumer Services