Security Officer - Augusta GA

Position: Security Officer 1 - Augusta GA

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Overview

Responsible for a fixed post or patrolling an assigned area to preserve peace and order, to provide excellent customer service, and to protect persons and property, and to perform duties relating to the welfare and safety of the employees, patients, visitors, and property of Well Star Health System.

Core Responsibilities And Essential Functions

• Enforce the rules, regulations, policies, and procedures of Wellstar Health System
• Provide assistance to employees, patients and visitors.
• Assist with traffic and parking control.
• Document observations, hazards, and incidents for follow up corrective action.
• Take immediate corrective action against hazards and conditions which may cause injury or damage.
• Report any unsafe conditions and actions taken to supervisor.

Safety / Emergency responsibility & response

• Assist with emergency response as directed by supervisor.
• Respond quickly and effectively to emergency and non-emergency situations
• Escort persons and assist facility personnel.
• Be vigilant and alert for activities, which could result in injury to a person or damage to or loss of property.
• Assist with fire drills and disaster/emergency exercises as required.

Provide excellent customer service

• Provide a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas.
• Maintain a positive working relationship with facility staff members.
• Maintain a thorough knowledge of a facility and where applicable of multiple facilities.
• Communicate effectively with diverse people including clients or their representatives, client employees, visitors, or client vendors.
• Write accurate, clear, and legible reports.
• Attend monthly staff meetings and in-service classes related to the Security Department.

Performs other duties as assigned

Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Qualifications

• Required Minimum Education
  • GED or High School Diploma
• Required Minimum License(s) And Certification(s)
  • All certifications are required upon hire unless otherwise stated.
  • VSDL - Valid State Driver's License or GADL - Georgia Driver's License
• Additional License(s) And Certification(s)
• Required Minimum Experience
  • Minimum 1 year private safety/security, military, or law enforcement experience
• Required Minimum Skills
  • Ability to speak, read, write, and follow written and oral instructions.
  • Possess writing skills necessary to complete incident, accident, and investigative reports.
  • Must be able to successfully complete standard security training programs including IAHSS, AVADE de-escalation, defensive tactics, and Taser.
  • Public relations skills necessary to communicate effectively with the public in a courteous, professional, and tactful manner.
  • Must be able to accept responsibility, manage authority and maintain confidentiality of information.
  • Ability to function independent of constant supervision and exercise physical and emotional restraint under stressful conditions.
  • Ability to observe, listen attentively and use problem-solving skills.
  • Must be able to pass a psychological evaluation

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