Account Development Specialist

Account Development Specialist (Full-Time)

AMBA is a leading provider of insurance coverage and membership benefits for retired and active educators, police officers, firefighters, and other state, city, and municipal employees. Founded in 1981, AMBA partners with more than 74 state associations across 36 states to deliver trusted benefits to their members.

Role Overview – This primarily inbound inside sales role supports members and prospective members of large public employee and retiree associations. The work involves a high volume of inbound calls focused on education, service, and sales of Dental, Vision, and membership products. Outbound follow-up may be required during periods of lower inbound volume.

Compensation – $17 per hour plus monthly performance bonuses and a comprehensive benefits package.

• Handle approximately 50–60 inbound calls per day.
• Educate callers on Dental, Vision, and association membership products and complete enrollments.
• Provide support and answers to questions related to existing policies and membership benefits.
• Make outbound calls to prospective members during periods of lower inbound call volume.
• Serve as a knowledgeable and professional advocate for AMBA’s association partners.
• Accurately document all member interactions and sales activity in designated systems within required time frames.
• Deliver a consistent, high‑quality member experience on every call.

• One year of call center experience preferred.
• One or more years of sales experience preferred.
• Strong verbal, written, and interpersonal communication skills.
• Problem‑solving ability and attention to detail.
• Comfort navigating multiple systems and accurately documenting call activity.
• Ability to work collaboratively while being driven by individual performance.
• Flexibility with scheduling and work hours.
• Health insurance license preferred but not required.
• Bilingual Spanish skills preferred but not required.

• Hourly pay of $17 plus monthly performance bonuses.
• Medical, dental, and vision benefits.
• Paid time off and paid holidays.
• Stable full‑time schedule, Monday through Friday.
• Opportunities for growth within an established inside sales organization.

AMBA is proud to be an Equal Opportunity Employer.