Shift Supervisor, Paper Machine

Augusta houses Clearwater Paper’s largest paperboard facility and is home to more than 600 team members. Together, our team makes paperboard used in products across the United States, including food packaging, plates, cups and more. With nearly 65 years of operation, the mill spans 3,000 acres and runs two paper machines that collectively produce up to 1,940 tons per day.

Augusta is known worldwide for hosting The Masters golf tournament, but the city offers so much more. Located on the Savannah River on Georgia's eastern border, Augusta blends outdoor recreation with a vibrant arts and cultural scene. Explore the river walk, hike at the nearby wetlands, or the numerous downtown museums and restaurants.

Families benefit from strong public schools and nearby universities, including Augusta University—home to Georgia’s only dental school and a nationally recognized medical college—plus technical colleges offering career-focused programs.

The Shift Supervisor is responsible for coordinating and directing the activities of the hourly production employees in the Paper Machine department to maximize productivity and minimize cost while maintaining safety and quality.

• Responsible for the operation results and development of employees on shift
• Manages employees work schedules, vacations
• Aligns staffing on shift to match priorities. Shifts resources to the highest priority areas
• Acts as the interface between management and staff keeping business interests in mind
• Ensures the team works to standards (work instructions, procedures, Centerline [CL], Clean, Inspect, Lubricate [CIL] for safety, 5S, quality, etc.)
• Provides team leadership and coaching
• Leads and facilitates losses elimination by using the Go, See, Think, Do (GSTD)
• Ensures the collection and right reporting of performance KPIs
• Knows new standards and process knowledge and transfers to the team
• Assures team members have the necessary skills to be effective
• Provides information and training for crew on all equipment and processes in area of responsibility
• Maintains personnel records and executes performance evaluations on employees
• Assess the needs of the crew and implements developmental processes (e.g., coaching, counselling, taking corrective action, mentoring, etc.) to continuously improve their performance
• Supervises hourly employees; provides training as needed

• Provide regular inspections of work areas to assure that good housekeeping practices are followed and that all department area maintenance facilities and tools are kept in good repair
• Instruct and lead crew in safe work practices in pursuit of zero injuries
• Verify that all safety recordkeeping is done in a timely manner
• Ensure structured, constructive safety meetings are conducted and follow up on resolutions for those items of concern which are brought up in safety meeting
• Fully support the mill’s behavior-based safety program and assure that area maintenance employees are given the necessary time required for making safety observations
• Actively seeks and allocates appropriate decision-making authority or task responsibility to appropriate individuals based on their abilities, availability, motivation, and development needs; considers potential positive and negative impact, business unit priorities, organizational values, and the opportunity to enhance others’ knowledge and skills
• Identifies barriers that impact customer service and retention; communicates concerns and recommendations to others
• Uses understanding of customer needs and the organization’s customer service practices to set priorities, make decisions, and take actions that create customer satisfaction and prevent service issues from occurring
• Creates relevant options for addressing problems and opportunities that will achieve desired outcomes
• Systematically evaluates business opportunities, targeting those with the greatest potential for producing positive business results

• High school diploma or GED required. Bachelor’s degree in Management, Engineering, or related field preferred.
• 5+ years of industry experience
• 1+ years of supervisory experience
• Excellent…