Team Leader, Management
Listed on 2026-01-12
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Management
Operations Manager
91% say women are treated fairly and equally to men
93% would recommend this company to other women
92% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members.
#258384
Position summaryLeadership and Development:
Assists in the administrative management of associates, including but not limited to:
Recruiting, interviewing, new hire orientation, training, mentoring, coaching and performance management.
Facilities talent development for associates, including assistance with establishing and overseeing individual development plans (IDPs).
Participates in talent reviews.
Leads and conducts weekly region update calls.
Project Management:
Plans work for others to meet project deadlines and works with team members to exceed client requirements.
Drives project planning and resource assignment activities.
Proactively seeks opportunities for organizational improvement and drives the improvement effort.
Sales
Collaboration:
Fosters collaboration with Sales teams.
Negotiates timelines, participates in deal forecasting, assigning workloads and reviewing/approving exceptions.
Large/Complex Client:
Manages the key meetings and oversight of implementation of large or complex clients.
Oversees the Implementation team assigned to the account.
Handles the largest and most complex clients.
Handles client escalations and works closely with business partners and clients to remediate or prevent future escalations.
Product Support:
Assists Division product groups in development new processes, tools and collateral.
Participates in task forces and stretch assignments
Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
Over 8 Years, up to 12 years' experience in a senior role implementing complex products, preferable PEO.
Bachelor's degree in accounting, Business Administration, Business Systems, Human Resources, or equivalent in education and experience required
At least one of the following certifications: PHR, SPHR, FPC, CPP or PMP. FPC required.
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Two or more of the following certifications: PHR, SPHR, FPC, CPP or PMP. preferred.
Communication
Skills:
Uses effective communication skills to consult with clients.
Presentation
Skills:
Communicates with client and employees at all levels professionally and effectively.
Problem Analysis / Resolution/ Negotiation:
Gathers information necessary to make decisions and implement actions.
Anticipates, identifies, eliminates and resolves problems in a timely manner.
Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action.
Teamwork/
Collaboration:
Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues Customer Focus:
Demonstrates a strong focus on customer service.
Leadership
#LI-Hybrid
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.
Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
91% say women are treated fairly and equally to men
93% would recommend this company to other women
92% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members.
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