Financial Coordination Supervisor

Financial Coordination Supervisor

Job : 293599,
Location: Augusta University,
Full/Part Time: Full Time,
Regular/Temporary: Regular

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values (https://(Use the "Apply for this Job" box below).) make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic, and societal concerns locally and across the state. The University System of Georgia (https://) includes 26 institutions of higher education and learning and is governed by the Board of Regents.

USG’s Core Values are Integrity, Excellence, Accountability, and Respect, and they guide all activity within the system. All community members are responsible for demonstrating and upholding these standards. Additional policies on conduct and freedom of expression are available online (https://).

Health Sciences Campus:
1120 15th Street, Augusta, GA 30912
Summerville Campus:
2500 Walton Way, Augusta, GA 30904

The Dental College of Georgia at Augusta University provides dental education to the next generation of professionals through hands‑on education, innovative research, patient care, and service. The DCG offers three practice models—student clinics, resident care, and faculty practice—providing comprehensive treatment to patients. We also serve patients in more than 20 clinics across Georgia.

Oversee administrative operations and staff management for Credit/Collections in the Dental College. Plan, coordinate, and supervise to ensure timely, efficient, and accurate performance. Prepare daily deposits, manage collections, and serve as liaison to campus Business Office and external collection agencies.

• PAYMENTS: Supervise, coordinate and present budget plans or payment options for proposed treatment plans to patients, ensuring full patient education to increase acceptance. Collect insurance information, curate multiple treatment plans, and organize data for presentation of available payment options. Explain balances, fees, treatment phases, benefits, and payment policies for patients and staff.
• CLINICS: Work with clinics to provide proper training on DCG policies, procedures, and resource management. Ensure maximum efficiency, productivity, and customer service. Run incidental reports as needed.
• PATIENT REFUNDS: Supervise, prepare and process patient refunds for all accounts. Review charge accuracy and treatment completion. Determine appropriate amount and forward request to Director of Patient Financial Management for approval, then apply adjustment and release the refund.
• DAILY DEPOSIT: Prepare daily deposit, submit information to campus Business Office and DCG management. Verify deposits and petty cash monthly. Perform semi‑annual reporting of student patient A/R for bad debt write‑offs. Enter monthly adjustments. Act as contact for Ryan White program applicants.
• REVIEW ACCOUNTS: Review accounts for potential legal actions and forward to collection agencies. Liaise with outside collection agencies and bankruptcy courts. Audit delinquent uncollectible accounts to verify efforts before assigning bad debt status.
• COLLECTIONS: Supervise, coordinate, and participate in collection of delinquent accounts and audits. Manage patient…