REDCap Administrator

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Job

Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912;
Summerville Campus: 2500 Walton Way, Augusta, GA 30904.

The REDCap Administrator manages the REDCap data capture platform, overseeing user access, building and configuring study databases, designing data collection forms (instruments/surveys), providing user training/support, ensuring data security/integrity, and troubleshooting technical issues for researchers. They bridge technical and research needs, helping studies move from development to production, ensuring compliance, and optimizing workflows using features like tracking forms.

• Manage user provisioning, roles, permissions, and audit logs. Enforce least‑privilege access and institutional SOPs. Create and manage user accounts, set permissions, and audit logs. Guide researchers through project setup (instruments, events, modules).
• Configure project databases, design data collection forms (surveys, data entry), and set up complex logic (branching, piping).
• Monitor system performance, security, and capacity. Coordinate upgrades, patches, and external module lifecycle. Troubleshoot issues, assist with data management, and resolve technical problems for users.
• Implement data quality checks, ensure compliance with privacy regulations (IRB), and maintain data security. Establish and maintain governance workflows for project review/approval, data retention, and export controls.
• Define and track KPIs for platform adoption, data quality, uptime, ticket, and training impact.
• Consult with study teams to translate protocols into REDCap projects (instruments, events/arms, longitudinal design). Validate project configurations for data integrity, workflows, and regulatory compliance. Provide best‑practice templates and libraries (common instruments, longitudinal frameworks, event mappings).
• Provide Tier 2/3 support. Troubleshoot complex issues, triage tickets, and communicate release notes/changes.
• Implement periodic audits for permissions, PHI handling, and data exports. Remediate findings.
• Work with IT, study team, and regulatory teams to align REDCap with organizational goals. Partner with IRB/Compliance on privacy, consent, retention, and audit readiness (HIPAA, 21 CFR Part 11).
• Perform other duties as assigned.

• Master's degree from an accredited college or university in Health Informatics, Clinical Research, Information Systems, Biostatistics, or a related field.
• Three years of experience in academic medical centers, large research organizations, or related field.

• Knowledge of EHR data workflows (e.g., Epic/Cerner) and integrations with REDCap via API/ETL.
• Exposure to data visualization/analytics tools (Power BI, Tableau, R/Python).
• Experience managing external modules and REDCap upgrades across test/prod environments.

• Proficient in Microsoft Office and other computer software/databases.
• Experience with REDCap development, administration, and data management.
• Strong understanding of research methodologies and data security protocols.
• Proficiency with data tools (R, SAS, Python) is a plus.
• Understanding of best practices for data collection, storage, security, and integrity in research settings.
• General knowledge of database principles and basic database query tools.
• Kno…