PC Support Manager – TS​/SCI

Transform technology into opportunity as a PC Support Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a PC Support Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on PC Support Manager joining our team to support INCOM Army.

• Responsible for overall personal computer activity.
• Establishes and implements PC policies, procedures and standards, and ensures their conformance with information systems goals and procedures.
• Studies and projects PC resource requirements including personnel, software, equipment and facilities, and makes recommendations to management.
• Maintains currency in new developments and technology.
• Provides for the training of department staff and end users.
• Directs setup and maintenance of library and materials for end user reference and reviews department staff. Ensures that security procedures are implemented and enforced.
• Provides leadership in the effective use of internal data processing, automated office systems and data communications. May also manage LAN services.
• Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services.
• Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions.
• Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions).
• Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware.
• Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel.
• Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock.
• Provides technical assistance to responding field service personnel.
• Assists in repairing computers, printers, digital senders, etc.

• Education: Bachelor's Degree with 12 years of experience or Master’s Degree with 10 years of experience
• Security Clearance Level: TS/SCI
• Required Certification(s):
  • DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
  • IAT II 8570/8140 Baseline Certification Security+ or equivalent
  • Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals, etc.
• Location: On Customer Site
• Additional:
  • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
  • Position may require lifting of objects (i.e., IT Hardware), reaching/bending/kneeling (i.e., plug in cables) and other moderately strenuous activity
  • Travel may be required to support the mission

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

The likely salary range for this position is $106,371 - $40,564. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly

Hours:

40

Travel Required: Less than 10%

Telecommuting Options: Onsite

Work Location: USA VA Charlottesville