Clinical Team Lead

The Clinical Team Lead serves as a key clinical and operational leader within our pain management practice. This role combines clinical responsibilities with supervisory and coordination duties, supporting providers and staff to ensure efficient clinic operations, high-quality patient care, and adherence to clinical and regulatory standards. The Clinical Team Lead acts as a resource and mentor to the medical assistant staff and assists with day-to-day workflow oversight.

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

• Monday to Friday

• In person

• Associate degree or higher, with coursework in healthcare or a related field.
• Prior supervisory or lead experience in a clinical or healthcare setting.
• Must be able to pass a pre-employment background check and drug screen.

• Assist with treatments and procedures as ordered by providers, under appropriate supervision
• Interview patients, obtain and document vital signs, and record patient information in the EMR
• Prepare treatment rooms for pain management procedures, ensuring appropriate room turnover
• Document provider encounters accurately, including diagnoses, symptoms, follow-up instructions, prescriptions, and orders
• Transcribe and enter patient orders such as laboratory tests, imaging, and medications

• Provide day-to-day oversight and guidance to medical assistant staff
• Serve as a clinical resource and mentor for MAs, supporting onboarding and training of new staff
• Assist with scheduling, task delegation, and workflow optimization to ensure efficient clinic operations
• Monitor adherence to clinic policies, procedures, and regulatory standards (including HIPAA compliance)
• Communicate effectively with providers and management regarding staffing needs, workflow issues, and operational concerns

• Perform and oversee basic clerical duties, including phone coverage and record maintenance
• Coordinate materials management, including ordering, stocking, and inventory control of clinical supplies
• Assist with maintaining a clean, organized, and professional clinical environment
• Identify opportunities for process improvement and contribute to clinic efficiency initiatives

• Strong leadership, organizational, and problem-solving skills
• Ability to communicate effectively with patients, providers, and staff from diverse backgrounds
• Ability to prioritize multiple responsibilities and manage clinic workflow
• Working knowledge of HIPAA and patient confidentiality requirements
• Proficiency with electronic medical records (EMR) systems