Undergraduate Academic Advisor

about us

augusta university is georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in augusta and locations across the state. More than 12,000 students choose augusta for educational opportunities at the center of georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

job : 292358

location: summerville campus

full/part time: full time

regular/temporary: regular

academic advisement is where undergraduates begin. Our centralized advisement services are designed to provide comprehensive support as students navigate their way into their respective major programs. Our team of undergraduate academic advisors are well-versed in the undergraduate programs and core curriculum, assisting students in developing academic plans, selecting courses, recommending actions, and connecting them with campus resources as needed. We work closely with academic programs and support services to help students identify and confirm their academic career paths.

Our professional advisors offer ongoing support through outreach services, personalized calls, targeted emails, and electronic messages.

the undergraduate academic advisor provides mentoring and advisement for a cohort of first and second year students to assist in goal setting, academic planning, and career exploration through personal follow-up/outreach, individual appointments, and programming.

• provide direct student advising and support: meet formally with students, guide goals, maintain accurate notes, conduct outreach, and cultivate supportive communication through phone, text, email, and face‑to‑face interactions.
• advise and retain students regarding degree requirements, monitor retention and progression, connect students with academic and non‑academic services, and maintain thorough documentation of individual sessions.
• provide professional development and operational support: analyze advising activity reports, coordinate communication plans, assist in developing and evaluating events and programs, attend departmental meetings, and participate in relevant training.
• perform all other duties as assigned.

• master's degree from an accredited college or university and one year of related experience or bachelor's degree with two years of experience in education or a customer/student‑facing role.

• master's degree from an accredited college or university with experience in higher education.

proficient in microsoft office and other computer software/databases.

knowledge of advisement theories and practices to help students achieve success.

detail oriented with strong time management, organizational, prioritization, and customer service skills.

excellent interpersonal, written, and verbal communication skills.

• maintain confidentiality.
• make sound judgments and identify solutions.
• work independently and in a team environment.
• develop and maintain professional relationships.
• display a congenial and engaging demeanor to encourage student rapport.
• meet deadlines and function in a fast, multi‑task environment.
• demonstrate consistent use of proper english, grammar, and punctuation.

shift: days; m‑f (work outside of standard business hours may be required). Salary commensurate with qualifications within the established range. Recruitment period: until filled. Benefits include health insurance, dental insurance, life insurance, teachers retirement system (or optional retirement plan), vacation time, sick leave, and 13 paid holidays. Full‑time employees employed for more than 6 months are eligible for the tuition assistance program.

now hiring for several roles as we are expanding our team!

all selected…