Student Support Services Coordinator
Listed on 2026-03-01
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Education / Teaching
Education Administration, Youth Development, School Counselor, University Professor
Overview
Student Support Services Coordinator
Job : 294985
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:
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About UsAugusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.
Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.
Augusta University’s distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia (USG) is comprised of 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available online. USG also supports Freedom of Expression as stated in policy.
Location
Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Mentorship and Student Engagement (MSE) was established in 2018 to provide education, training, and programming to foster belonging and success. The office collaborates with departments, colleges, and student organizations to promote Augusta University values and advance student success through high-impact practices and co-curricular engagement opportunities.
Job SummaryThis grant-funded position is responsible for the development and implementation of holistic Student Support Services (SSS) that are outcome-driven and focused on retention, degree completion, and/or workforce readiness. The SSS Coordinator provides holistic, individualized support for first-generation, income-eligible students, and students with disabilities at Augusta University. This position works within the Mentorship and Student Engagement Office and in close partnership with the Academic Success Center to advance student persistence, progression, and degree completion.
Responsibilities- INDIVIDUALIZED STUDENT SUPPORT: Provide support for an assigned caseload of SSS participants in academic advising, student success development, career planning, financial literacy, financial aid/scholarship assistance, and graduate school advising. Implement proactive outreach and intrusive advising methods in all student interactions. Assess students' educational needs and develop/monitor individualized student success plans that include strengths, needs, and holistic success plans. Monitor student grades and progress toward graduation, meeting with participants regularly and making necessary referrals.
Monitor student participation in SSS-specific student programming. - PROGRAM RECORDKEEPING: Maintain accurate and up-to-date student records, including contact logs, case notes, and files for reporting and compliance purposes. Regularly update student and program records in the program database. Ensure that all guidelines regarding student eligibility are met. Track and monitor participant academic progress, retention, and degree completion outcomes.
- PROGRAM COMPLIANCE: Perform responsibilities in a safe manner with minimal supervision. Ensure compliance with EDGAR, GPRA, GEPA, FLSA, and FERPA.
- UNIVERSITY RELATIONSHIPS: Advocate for campus-wide retention…
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