Associate Director, Student Support Services

Overview

About Us
The description below is an abridged, refined version of the original job posting. This section presents Augusta University as Georgia's innovation center for education and health care and notes our mission and values. It includes location information and the College/Department context for Mentorship and Student Engagement (MSE).

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https:// is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https:// Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https:// .

Location
Augusta University
- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information
Mentorship and Student Engagement (MSE) was established in 2018 and aims to provide education, training, and programming to foster belonging and success in the Augusta University community. Our office collaborates with departments, colleges, and student organizations to promote our Augusta University values. We advance student success and belonging through high-impact practices, targeted student success initiatives, and co-curricular engagement opportunities to build cultural competency.

Job Summary
This grant-funded position is responsible for the development and implementation of holistic student support services that are outcome-driven and primarily focused on retention, degree completion, and/or workforce readiness. The Associate Director manages daily operations and a federal database system for annual federal reporting. This position provides proactive academic, personal, and financial coaching and mentoring to first-generation, under-resourced, and students with disabilities to achieve all federally mandated objectives that include good academic standing, persistence, and graduation.

Utilizing quantitative and qualitative data, the Associate Director makes appropriate recommendations for the continual improvement of program services. They work within the Office of Mentorship and Student Engagement and in close partnership with the Academic Success Center to advance student persistence, progression, and degree completion.

• PROGRAM COMPLIANCE AND RECORDKEEPING:
  Assure compliance with all regulations in EDGAR, GPRA, GEPA, FLSA, and FERPA. Maintain student and program records and ensure all student eligibility guidelines are met. Monitor the academic progress and social development of program participants. Complete monthly reports as well as other evaluation reports as required. Ensure alignment with approved grant objectives and performance standards. Monitor budget preparation and ensure proper fiscal management.
• PROGRAM PROMOTION AND PARTICIPANT RECRUITMENT:
  Recruit and yield student participants based on Student Support Services (SSS) guidelines. Identify and select student participants and verify participant eligibility. Market, publicize, and coordinate program services to students, faculty, staff, and community stakeholders. Write and develop program communications for program websites, newsletters, press releases, and social media accounts.
• SUPERVISION:
  Hire, train, supervise, and support a full-time SSS Coordinator as well as…