MVS Site Representative

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

The Office of Military and Veteran Services at Augusta University is seeking a dynamic, student‑centered, and professional individual to provide excellent customer service directly to prospective and new students from the Fort Eisenhower population and their families seeking to attend Augusta University. As a primary customer service contact for the Fort Gordon site of Military and Veteran Services, this position works closely with daily operations of student support and advocacy in promoting the enrollment goals of the University.

The Fort Eisenhower Site Representative will use knowledge of military enrollment services provided for active‑duty personnel, veterans and their dependents in serving these students in a dynamic way and supporting the goals of Enrollment Management Division and the Office of Military and Veteran Services. Come and join a team that is energetic, vibrant and student‑centered.

Location:

Summerville Campus, Augusta, GA 30904. Full‑time, Days M‑F.

• Assist service members and their dependents with all enrollment service functions such as recruitment, admissions, financial aid and information regarding degree offerings.
• Certification of educational benefits for veterans and maintain educational enrollment information in the various branches of service portals for active‑duty military.
• Provide educational advisory services to students at Fort Gordon.
• Adhere to state and federal regulations and guidelines, ensure compliance with admissions, certification of benefits, and federal student aid eligibility. Be knowledgeable and compliant with HR rules and regulations for management of personnel.
• Serve as backup at Fort Eisenhower for the MVS Site Coordinator and may be required to fulfill other functions at the request of the MVS Site Coordinator or the Director of Military and Veteran Services.
• Perform other duties as assigned.

• Bachelor's degree from an accredited college or university and one year of similar experience OR Associate's degree from an accredited college or university and three years of related experience.

• Military service and/or experience dealing with military personnel.
• Proven relationship building with military command.
• Experience in BANNER, SLATE, and/or CRYSTAL reports.

Knowledge – Proficient in Microsoft Office and other computer software/databases. Knowledge of military enrollment services provided for active‑duty personnel, veterans and their dependents.
Skills – Excellent interpersonal, written, and verbal communication skills. Detail‑oriented with strong prioritization and organizational skills.
Abilities – Ability to maintain confidentiality. Ability to apply professional judgment under minimal supervision. Proven ability to understand and implement complex policies and procedures.

Shift: Days; M‑F. Pay Band: B6. Salary: $18.85 to $20.95 hourly. Recruitment Period:
Until Filled. Benefits include health, dental, life insurance, Teachers Retirement System or Optional Retirement Plan, earned vacation, sick leave, and 13 paid holidays. Eligible employees may receive Tuition Assistance Program after 6 months. Full‑time employees also may be considered for other benefits.

All selected candidates…