Communications​/Service Officer

Overview

About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Job : 287229

Location: Augusta University

Full/Part Time: Full Time

Regular/Temporary

About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect
. These values serve as the foundation for all that we do as an organization. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at USG policies. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5. Freedom of Expression and Academic Freedom.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

The mission of the Augusta University Police Department is to promote a safe atmosphere in which the university's teaching, discovery, clinical care and service mission can be successful. This is accomplished through traditional and progressive law enforcement practices and strong community partnership.

This position is skilled emergency service work that involves receiving emergency and non-emergency requests for police assistance, determining the nature/urgency of calls, initiating police or other personnel action and maintaining close contact with responders to monitor and record the response and needed support requirements.

The responsibilities include, but are not limited to:

• Receiving and responding properly to emergency and non-emergency calls from patrol officers, other law enforcement agencies, the general public and ASU faculty/staff and students.
• Entering, viewing and retrieving vital information from the Police computer-aided dispatch (CAD) system, NCIC/GCIC system, Banner and other systems/programs.
• Following proper policies and procedures when handling emergency and non-emergency calls.
• Check areas for unsecured buildings and offices; if found unlocked, area is secured by a public safety officer; a report is filed concerning this incident. In secured areas, verify identification before admitting personnel. Check alarmed areas and notify personnel in charge of any unusual circumstances.
• Perform all other related duties incidental to the work described herein.

Educational Requirements

High School Diploma, GED or equivalent from a recognized state or federal accredited organization.

Preferred Educational Qualifications

Knowledge of Federal Communications Rules and Regulations

GA Post Certification

Knowledge, Skills, & Abilities

• Ability to maintain confidentiality
• Excellent interpersonal, verbal, and written communication skills
• Proficient in Microsoft Office and other computer software/databases
• Working knowledge of the current Augusta University policies and procedures
• Working knowledge of Georgia laws, regulations, and procedures concerning law enforcement dispatching

Shift: Days/M-F

Pay Band: 3

Salary: Minimum $16.54/hour - $19.86/hour

Salary to be commensurate with…