Head, Business
Listed on 2026-03-02
-
Business
Business Management, Business Analyst -
Management
Business Management, Business Analyst
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Requisition Number: 49054
Job Location: Singapore, SGP
Work Type: Office Working
Employment Type: Permanent
Posting
Start Date:
24/02/2026
Posting End Date: 10/03/2026:
The Transaction Banking Head of Business Change is a pan Transaction Banking role. The role holder will be accountable for large-scale business programme delivery and core business enablement initiatives. The successful candidate will foster a culture of continuous improvement and stakeholder collaboration to ensure TB operated at its highest potential.
Support the TB COO and TB in successful delivery of key TB business initiatives and associated processes designs and improvements to meet business growth aspirations and risk reduction, whilst strengthening ways of working, execution, deliver outcomes, and ensure best in class capabilities are embedded into BAU.
Responsible for planning, implementing, managing and overseeing a portfolio of initiatives aimed at optimising, monetising and driving strategic growth. You will develop a comprehensive programme roadmap, own the end-to-end delivery, and cover all aspects of business change requirements, risk management and progress monitoring.
The role holder will bring a strategic mindset whilst also maintaining hands‑on delivery and oversight over the outcomes and must be comfortable dealing with ambiguity and building strong stakeholder relationships and communication channels across TB. Collaborating closely with Senior Executives, Business Heads and cross‑functional teams to ensure successful delivery of the programme and alignment with business objectives.
RESPONSIBILITIES Strategy and Execution- Support defining the TB business change roadmap and delivery of the business enablement and change agenda across TB in consultation with the TB MT and TB COO.
- Execute a business‑aligned enablement strategy and execution plan that meets internal and external requirements. Implement adoption KPIs to ensure the initiatives are embedded and adopted.
- Drive excellence in business enablement, through identifying and delivering business success requirements. Monitor and report on the realisation of benefits from the enablement initiatives, ensuring they meet objectives.
- Accountable for delivery of large business change programmes ensuring appropriate programme structure, tracking, reporting and governance.
- Design and implement tools to support the TB business change and enablement agenda. Ensure that TB is ready to adopt the change, with all necessary training, resources, skills, and support in place.
- Strong business engagement, working closely with business units across the organisation to ensure they are prepared for the change, addressing any concerns or resistance.
- Where specific subject matter expertise is required, bring together and facilitate the optimal outcome for TB and the Group and communicate it in a clear and compelling way to key stakeholders.
- Work closely with TB businesses impacted by relevant initiatives and changes to solve issues and spot opportunities as they arise.
- Ensure that all change management deliverables are completed on time and to the required standard.
- Develop and execute effective communication plans to inform and engage all relevant parties about the change. Prepare supporting documents and presentations.
- Proactively promote and communicate relevant project narratives across key stakeholders including regional management and support functions as required.
- Oversee the development and delivery of training and support materials to facilitate change in TB.
- Establish mechanisms for gathering feedback on the change process, and make necessary adjustments based on this feedback.
- Ensure end‑to‑end delivery of business enablement initiatives and facilitate effective handovers to BAU.
- Deliver multiple projects simultaneously, including: defining requirements and timelines; developing and executing detailed plans; tracking projects to ensure on‑time delivery within scope and budget, with the flexibility and agility to change and adapt as…
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