Retail Keyholder; Store

At Game Stop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what’s possible.

Whether you’re a hardcore gamer or just getting started, we’ve got something for everyone. Join us in shaping the future of gaming and bringing the best gaming products to the world!

• Provide best-in-class guest service by promptly greeting guests, responding to questions and concerns courteously, and assisting guests in meeting their video gaming needs.
• Inform guests about special promotions, the trade‑in program, and recommend additional items as appropriate.
• Process guest purchases and returns accurately via the POS computer system, ensuring top‑notch service.
• Promote Game Stop’s guest benefit programs, such as the new title reservations program and Pro Rewards loyalty program.
• Maintain a clean, organized, and merchandised store environment, including restrooms, fixtures, and equipment.
• Complete Omni‑Channel orders, inventory counts, and restock merchandise to ensure products are represented, organized, and alphabetized on the selling floor.
• Safeguard company assets through inventory control, loss prevention practices, and proper bank deposit procedures.
• Support store management in meeting and exceeding sales, profit, and shrink goals while completing required administrative duties.
• Assist management with cash handling, bank deposits, and reconciliation of daily business transaction totals.
• Supervise and delegate tasks to Sales Associates in the absence of management; observe associate performance and provide timely feedback.

• Proof of identity and eligibility to legally work in the United States.
• At least 18 years old.
• High school diploma or equivalent required.
• Minimum of 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge is preferred.
• Ability to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

• Exceptional guest service skills and a genuine, friendly approach to each guest.
• Clear verbal and written communication and listening skills; bilingual English/Spanish preferred.
• Ability to work in a fast‑paced, rapidly changing environment and meet performance expectations such as attendance and grooming.
• Proficient in operating the POS computer system and completing required paperwork.
• Basic math and alphabetizing skills.
• Self‑motivation and teamwork to complete tasks in a timely manner.
• Problem‑solving skills, judgment, and the ability to follow written, oral, or diagram instructions.
• Compliance with bank deposit safety guidelines and loss prevention procedures.
• Flexibility to work a schedule that includes nights, weekends, and some holidays; minimum availability of 3 days per week.
• Physical ability to bend, stoop, reach, climb ladders, and lift merchandise up to 30 lbs.
• Capability to remain effective under pressure and handle stress appropriately.

Game Stop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act.

Pay: $16.42 - $19.17 per hour

Entry level

Part‑time

Sales and Business Development;
Industries:
Retail

Location:

Audubon, NJ