Quality Coordinator

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence.thyssenkrupp Aerospace is a subsidiary of the internationally operating thyssenkrupp Group. We focus on supplying aerospace raw materials and finished part logistics to the world’s leading aerospace companies and their supply chains.

Operating from 35 service centers in 15 countries throughout the Americas, Europe and Asia Pacific enables us to aggregate demand across a single supply chain on behalf of the world’s leading OEM’s, while at the same time providing a truly responsive local service to meet the needs of individual subcontractors anywhere in the world.

The Quality Coordinator (QC) is the guardian of excellence in the business unit’s supply chain. The QC will ensure that every component and material from external partners meets the business unit’s rigorous quality standards, regulatory requirements, and production timelines. Working cross-functionally with procurement, quality and production teams, the QC will drive continuous improvement initiatives, resolve Customer-related issues, and elevate overall product reliability.

The QC will support Boeing dispute integrity, cross training, RCCA management, regulatory compliance, and adherence to OEM and industry standards. The Quality Coordinator ensures that dispute processes, components, and finished products meet AS9100, customer, and regulatory requirements. Customer-required material compliance reporting submissions.

Key Accountabilities:

• Evaluate and qualify RMAS Disputes by reviewing capabilities, processes, and quality systems
• Conduct on-site audits to verify compliance with company and regulatory standards
• Develop, implement, and maintain quality plans, control plans, and investigate internal issues, customer complaints (Disputes), and nonconforming products.
• Apply industry-recognized RCCA methodologies including 8D, 5 Why, Fishbone, DMAIC.
• Coordinate, track, and drive corrective actions to effectively closure.
• Prepare and maintain metrics and documentation supporting customer RCCA expectations.
• Lead root cause analysis and corrective/preventive action (CAPA) processes for supplier nonconformances
• Facilitate regular business reviews with customers to drive waste reduction and process standardization
• Support cross-functional projects (cost reduction, design for manufacturability, sustainability initiatives).
• Meet TKMNA Employee Attributes / Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:

Minimum Requirements:

• Bachelor’s degree in Engineering (Mechanical, Industrial, Chemical, Quality) or related field
• 3+ years of quality, manufacturing quality, or process engineering experience
• Strong working knowledge of ISO 9001, IATF 16949, AS9100, or relevant quality standards
• Proficiency in quality tools: FMEA, SPC, 8D, Fishbone diagrams, and statistical analysis
• Excellent problem-solving skills with hands-on experience leading CAPA initiatives
• Effective communication and interpersonal skills for collaborating with suppliers and stakeholders
• Strong organizational skills and ability to prioritize competing tasks
• Ability to travel up to 30% for…